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Pell City, AL

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Heating & AC Repair, Replacement and HVAC Contractor in Pell City AL

Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Pell City, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!

Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Pell City, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!

Recent Jobs and Reviews in Pell City, AL

Rated 4.9 out of 5 stars based on 63 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction with the service provided. Customers consistently praise the professionalism, courtesy, and friendliness of the technicians, highlighting their punctuality, thoroughness, and excellent communication skills. A recurring theme is the technicians' dedication to explaining processes clearly, keeping customers informed throughout the service, and taking time to ensure work is completed properly. Many reviewers express appreciation for the knowledgeable and efficient problem-solving abilities demonstrated, with several noting quick response times and willingness to work extended hours to resolve urgent issues. The company's commitment to quality service is frequently mentioned, with customers feeling valued and well-treated. Positive emotions such as relief, satisfaction, and confidence permeate the reviews, with multiple customers explicitly recommending the company and expressing their intention to continue using these services. The general tone is one of trust and appreciation, with customers feeling their needs were prioritized and their concerns addressed with genuine care and expertise.

Our Local Reviews by City

Job Locations and Reviews

Brady C.
Brady C. Checked in
I'm unable to generate a service report summary because no service details were provided. The service_details field contains only "Service Agreement Visit -" without any information about the work performed, equipment serviced, or issues addressed. To create an accurate service report, I would need details such as: - Type of equipment or system serviced - Specific tasks performed (inspection, repair, maintenance, installation) - Problems identified and resolved - Parts replaced or adjusted - System performance results Please provide the complete service visit information so I can generate an appropriate summary.
Pell City, AL 35125
Josh C.
Josh C. Checked in
Completed initial service agreement visit as scheduled. Conducted comprehensive system inspection and performed routine maintenance procedures to ensure optimal equipment performance and compliance with service agreement terms.
Pell City, AL 35128
Mahari O.
Mahari O. Checked in
Completed initial Protection Visit as part of preventative maintenance program. Performed comprehensive system inspection and operational testing to ensure equipment is functioning properly and efficiently. Verified all safety controls and components are operating within manufacturer specifications.
Pell City, AL 35128
Brady C.
Brady C. Checked in
Completed Service Agreement Visit by delivering and installing two replacement dehumidifier filters as requested. Arrived during the preferred early morning time window to accommodate scheduling needs. Confirmed proper filter installation and system operation before departure.
Pell City, AL 35125
Josh C.
Josh C. Checked in
I apologize, but I cannot generate a service report summary because no actual service details were provided. The service_details section contains only the text "Service Agreement Visit -" without any information about: - The type of service performed - Equipment or systems serviced - Issues identified or resolved - Actions taken - Parts replaced or adjusted - System conditions found To create an accurate and professional service summary, I would need specific details about the work that was actually performed during the visit.
Pell City, AL 35125
Eli S.
Eli S. Checked in
Completed warranty inspection and verification process. Assessed equipment condition and confirmed all components were functioning within manufacturer specifications. Documented findings and closed warranty claim per standard protocols.
Pell City, AL 35128
Tim N.
Tim N. Checked in
Performed first service agreement visit on air conditioning unit that was found frozen over. Diagnosed cause of freeze-up condition, thawed system, and coordinated with property contact regarding findings and necessary follow-up actions to prevent recurrence.
Pell City, AL 35125
Parker V.
Parker V. Checked in
Two technicians successfully replaced the refrigerant line set connecting the outdoor condensing unit to the indoor air handler. The work involved removing the old copper lines, installing new insulated refrigerant piping, brazing connections, pressure testing the system, evacuating moisture and air, and recharging with the appropriate refrigerant to restore proper system operation.
Pell City, AL 35128
Eli S.
Eli S. Checked in
Responded to a preventive maintenance service call for an air conditioning system. Performed routine maintenance procedures, inspected system components for proper operation, and verified cooling performance met manufacturer specifications. System restored to optimal operating condition with all safety checks completed.
Pell City, AL 35128
Micah D.
Micah D. Checked in
Responded to service agreement visit for HVAC unit running constantly. Diagnosed continuous operation issue and determined dehumidification filter replacement required. Coordinated with shop to obtain proper dehumidifier filter for installation to resolve operational concern.
Pell City, AL 35125
Jesse M.
Jesse M. Checked in
Completed first service agreement visit for air conditioning system maintenance during December through February period. Performed routine inspection, system diagnostics, and preventative maintenance tasks to ensure optimal performance and efficiency of the HVAC equipment. All components were evaluated and serviced according to manufacturer specifications and industry standards.
Pell City, AL 35125
Micah D.
Micah D. Checked in
Completed second Service Agreement visit for air conditioning system. Performed routine maintenance inspection, checked refrigerant levels, cleaned condenser coils, verified proper system operation, and ensured unit met manufacturer specifications for optimal performance.
Pell City, AL 35128
Josh C.
Josh C. Checked in
Responded to a service call and completed a standard service assessment and system check. Evaluated equipment operation and confirmed system functionality. No additional repairs or adjustments were required at this time.
Pell City, AL 35125
Review
Clay, showed up as communicated. He was able to troubleshoot the issue and solve the problem quickly. Very professional and will always welcome back.
Ken - Pell City, AL 35128
Darius B.
Darius B. Checked in
Completed second service agreement visit for air conditioning system. Performed routine maintenance inspection and system evaluation to ensure proper operation and efficiency. All components checked and system found to be functioning within normal parameters.
Pell City, AL 35128
Clay B.
Clay B. Checked in
Responded to a no air conditioning service call. Diagnosed system malfunction, identified faulty components affecting cooling operation, and performed necessary repairs to restore proper AC functionality. Unit tested and confirmed to be operating within normal parameters upon completion.
Pell City, AL 35128
Darius B.
Darius B. Checked in
I'm unable to generate a service report summary because no specific service details were provided. The service_details field contains only "Service Agreement Visit -" without any information about the actual work performed, equipment serviced, issues identified, or actions taken. To create an accurate service report, I would need details such as: - Type of equipment or system serviced - Specific tasks performed (inspection, repair, maintenance, installation, etc.) - Problems identified and resolved - Parts replaced or adjusted - Test results or measurements taken Please provide the complete service visit details so I can generate an appropriate summary.
Pell City, AL 35125
Micah D.
Micah D. Checked in
The service details provided appear to be incomplete, containing only "Protection Visit (PPP) -" without specific information about the work performed. Unable to generate an accurate service summary without details regarding equipment inspected, maintenance performed, findings identified, or corrective actions taken during the protection visit.
Pell City, AL 35125
Dave S.
Dave S. Checked in
Completed semi-annual Protection Plan Preventive maintenance visit on air conditioning system 5-7. Performed comprehensive system inspection, changed air filters, checked refrigerant levels and pressures, tested electrical connections and controls, cleaned condensate drain lines, and verified proper system operation and airflow throughout all zones.
Pell City, AL 35125
Brady C.
Brady C. Checked in
Responded to callback regarding thermostat concerns. Inspected thermostat operation, verified proper communication with HVAC system, and confirmed temperature settings and programming were functioning correctly. System operating as designed with no further issues identified.
Pell City, AL 35125
JEFF B.
JEFF B. Checked in
Responded to report of mold odor in property. Conducted thorough inspection of HVAC system, ductwork, and potential moisture sources to identify origin of musty smell. Recommended further evaluation and remediation if mold growth is confirmed.
Pell City, AL 35125
Brady C.
Brady C. Checked in
I don't have any service details to work with. The service_details section shows only "SASC -" with no actual information about the work performed. To create an accurate service report, I would need details such as: - Type of equipment or system serviced - Problems identified or reported - Diagnostic steps taken - Repairs or adjustments made - Parts replaced - Testing performed - Final system status Please provide the complete service details so I can generate an appropriate technical summary.
Pell City, AL 35125
Colby I.
Colby I. Checked in
Responded to warranty call for blank thermostat display. Diagnosed failed thermostat unit and replaced with new compatible model. Verified proper system operation and confirmed display functionality restored.
Pell City, AL 35125
Matt H.
Matt H. Checked in
Performed clean and check service on air conditioning system. Inspected and cleaned evaporator coil, condenser coil, and drain line. Verified system operation and refrigerant levels, ensuring proper cooling performance.
Pell City, AL 35125
JEFF B.
JEFF B. Checked in
Completed visual drive-by inspection of property exterior to assess current conditions and identify any visible concerns requiring attention. No physical service work was performed during this preliminary assessment visit.
Pell City, AL 35125
Tyler G.
Tyler G. Checked in
Completed second service agreement visit for air conditioning system as scheduled first call of the day. Performed routine maintenance inspection and system evaluation per service agreement requirements. All equipment found operating within normal parameters with no issues identified requiring immediate attention.
Pell City, AL 35125
Review
Micah was very friendly and professional. He kept me informed of what he was doing and where he would be the entire time he was on property and he explained everything before he left.
Foster - Pell City, AL 35125
Review
He was very polite and nice and very thorough
Sandra - Pell City, AL 35125
Review
Excellent service
Daniel - Pell City, AL 35125
Review
Great Service!!
Rebecca - Pell City, AL 35128
Review
On time and very friendly.
Alton - Pell City, AL 35128
Review
Anthony was our Perfect Service repair man and he was very efficient and checked all the boxes for us and gave us ideas to help our system be more efficient
Charles - Pell City, AL 35128
Review
The 2 prior visits were awful. The men who came were pushy trying to sell expensive makeovers to our vents, etc. Very aggressive in their sales approach, in spite of repeatedly telling them we couldn’t afford it. My husband has cancer and they had me in tears telling me that my units warranty was now null and void and other things. All in all, the whole of these visits bordered on elder abuse in my opinion, and caused me excessive worry over yet another thing thing we can’t afford. This last visit was pleasant, the young man was kind and not pushy at all like the 2 previous visits.
Pat - Pell City, AL 35125
Review
Thorough and polite
Joseph - Pell City, AL 35125
Review
My wife and I were very impressed how professional polite/courteous Mr. Diaz performed his duties in our home. I am trusting that the management at Perfect Service will be made aware of this service we received. Mr. Diaz is a prime employee to be representing your company. My wife and I request that management recognize Mr. Diaz and thank him personally for us and we look forward to our next service experience.
Ronald Stokes - Pell City, AL 35128
Review
Chris was here on time and hot right to work made sure all was good
Charles - Pell City, AL 35128
Review
Very polite man knew what he was doing. Did a good job.
Carol - Pell City, AL 35128
Review
Good service
Rhonda - Pell City, AL 35125
Review
He was a fine person. Great manners willing to help. Let me know everything he was doing. He was just a great person. He’s very good employee.
Carol - Pell City, AL 35128
Review
Tim did a great job
Ginger - Pell City, AL 35128
Review
Service representative very efficient and professional. Arrived at scheduled time and briefed us during the job and gave us a summary of work done upon completion.
Jerry - Pell City, AL 35125
Review
Tech did a great job
Keith - Pell City, AL 35125
Response from Perfect Service Heating & Air:

We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.

Review
he was very courteous remembered to put his slippers all over his shoes when he came in the house. He was very thorough. He’s a good man.
Carol - Pell City, AL 35128
Review
Polite, well-versed in heating and air timely
Dana - Pell City, AL 35128
Review
Very professional, knowledgeable and friendly service!
Mrs Sha - Pell City, AL 35125
Review
Jake was super nice and made sure everything was working to our expectations before he left..
Paul - Pell City, AL 35128
Review
He was here and done in no time.
Carol - Pell City, AL 35128
Review
Perfect Service has always lived up to its name, and T.J. has certainly kept the tradition. Obviously takes pride in his work, defines professionalism. Above all thorough. I always recommend Perfect Service.
David - Pell City, AL 35128
Review
Great guy very polite
Keith - Pell City, AL 35125
Review
Great job
Kay - Pell City, AL 35128
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