Refer A Friend Call Now Contact Us Coupons

Pell City, AL

cloud-accent-small

Heating & AC Repair, Replacement and HVAC Contractor in Pell City AL

Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Pell City, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!

Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Pell City, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!

Recent Jobs and Reviews in Pell City, AL

Rated 4.9 out of 5 stars based on 56 customer reviews

Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the service provided by Perfect Service. The positive reviews highlight the professionalism, courtesy, and expertise of the technicians, as well as their prompt and efficient service. Customers appreciate the friendly and helpful nature of the staff, the thoroughness of the inspections and cleanings, and the explanations provided for maintenance contracts. Additionally, customers mention the positive experience of working with the company for an extended period and the excellent customer service they have received. However, there are a few negative reviews, primarily related to aggressive sales tactics and pushy sales representatives. Customers mention feeling pressured to purchase expensive services and being made to feel uncomfortable. These negative reviews are outweighed by the positive reviews, which indicate that such experiences are not the norm. In general, the sentiment of the reviews is positive, with customers expressing satisfaction with the service provided by Perfect Service. The company is praised for its professionalism, courtesy, and expertise, as well as its prompt and efficient service. While there are a few negative reviews, they are not representative of the overall experience and are outweighed by the positive reviews.

Job Locations and Reviews

Review
The 2 prior visits were awful. The men who came were pushy trying to sell expensive makeovers to our vents, etc. Very aggressive in their sales approach, in spite of repeatedly telling them we couldn’t afford it. My husband has cancer and they had me in tears telling me that my units warranty was now null and void and other things. All in all, the whole of these visits bordered on elder abuse in my opinion, and caused me excessive worry over yet another thing thing we can’t afford. This last visit was pleasant, the young man was kind and not pushy at all like the 2 previous visits.
Pat - Pell City, AL 35125
Team Perfect Service !.
Team Perfect Service !. Checked in
Pell City, AL 35125
Colby I.
Colby I. Checked in
Pell City, AL 35054
Review
Thorough and polite
Joseph - Pell City, AL 35125
Joey C.
Joey C. Checked in
Pell City, AL 35125
Matt H.
Matt H. Checked in
Pell City, AL 35128
Jerwan E.
Jerwan E. Checked in
Pell City, AL 35125
Michael B.
Michael B. Checked in
Pell City, AL 35125
Review
My wife and I were very impressed how professional polite/courteous Mr. Diaz performed his duties in our home. I am trusting that the management at Perfect Service will be made aware of this service we received. Mr. Diaz is a prime employee to be representing your company. My wife and I request that management recognize Mr. Diaz and thank him personally for us and we look forward to our next service experience.
Ronald Stokes - Pell City, AL 35128
Diaz M.
Diaz M. Checked in
Pell City, AL 35128
Review
Chris was here on time and hot right to work made sure all was good
Charles - Pell City, AL 35128
Team Perfect Service !.
Team Perfect Service !. Checked in
Pell City, AL 35125
Parker V.
Parker V. Checked in
Pell City, AL 35128
Jeffery M.
Jeffery M. Checked in
Pell City, AL 35128
Chris R.
Chris R. Checked in
Pell City, AL 35128
Review
Very polite man knew what he was doing. Did a good job.
Carol - Pell City, AL 35128
Diaz M.
Diaz M. Checked in
Pell City, AL 35128
Review
Good service
Rhonda - Pell City, AL 35125
Jake F.
Jake F. Checked in
Pell City, AL 35125
anthony t.
anthony t. Checked in
Pell City, AL 35054
Tyler G.
Tyler G. Checked in
Pell City, AL 35128
Tahlib O.
Tahlib O. Checked in
Pell City, AL 35128
Colby I.
Colby I. Checked in
Pell City, AL 35125
Review
He was a fine person. Great manners willing to help. Let me know everything he was doing. He was just a great person. He’s very good employee.
Carol - Pell City, AL 35128
T J.
T J. Checked in
Executed comprehensive ductwork cleaning for a client in Pell City. Utilized Hypervac 12,000 CFM truck-mounted vacuum system with HEPA filtration. Cleaned all supply and return ducts using Viper microline whips and rotating brushes. Removed multiple blockages of accumulated debris. Applied EPA-registered antimicrobial fogger to inhibit mold growth. Cleaned and sanitized all registers, grilles, and diffusers. Performed pre- and post-cleaning airflow measurements, documenting 45% improvement. Conducted video inspection with Vivax-Metrotech vCam-6 to verify thorough cleaning. Sealed accessible duct seams with mastic. Provided before and after photo documentation and detailed report to homeowner.
Pell City, AL 35128
Colby I.
Colby I. Checked in
Pell City, AL 35128
Tyler G.
Tyler G. Checked in
Pell City, AL 35125
Team Perfect Service !.
Team Perfect Service !. Checked in
Pell City, AL 35128
Review
Tim did a great job
Ginger - Pell City, AL 35128
Tim N.
Tim N. Checked in
Pell City, AL 35128
Jacob B.
Jacob B. Checked in
Pell City, AL 35128
Team Perfect Service !.
Team Perfect Service !. Checked in
Pell City, AL 35125
Review
Service representative very efficient and professional. Arrived at scheduled time and briefed us during the job and gave us a summary of work done upon completion.
Jerry - Pell City, AL 35125
Parker V.
Parker V. Checked in
Pell City, AL 35125
Review
Tech did a great job
Keith - Pell City, AL 35125
Response from Perfect Service Heating & Air:

We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.

Review
he was very courteous remembered to put his slippers all over his shoes when he came in the house. He was very thorough. He’s a good man.
Carol - Pell City, AL 35128
Review
Polite, well-versed in heating and air timely
Dana - Pell City, AL 35128
Review
Very professional, knowledgeable and friendly service!
Mrs Sha - Pell City, AL 35125
Review
Jake was super nice and made sure everything was working to our expectations before he left..
Paul - Pell City, AL 35128
Review
He was here and done in no time.
Carol - Pell City, AL 35128
Review
Perfect Service has always lived up to its name, and T.J. has certainly kept the tradition. Obviously takes pride in his work, defines professionalism. Above all thorough. I always recommend Perfect Service.
David - Pell City, AL 35128
Review
Great guy very polite
Keith - Pell City, AL 35125
Review
Great job
Kay - Pell City, AL 35128
Review
Great service Very nice and polite gentleman
Lojuana - Pell City, AL 35128
Review
Thanks for keeping my units maintained. After the initial installation of all four units, Perfect Air and Heating has been maintaining these. My last technician, Chris, performed the maintenance and did a fine job. In and out, units inspected and all running well. Very professional service.
Ken - Pell City, AL 35128
Review
Chris is excellent and hardworking very pleased with his work and recommend him to anyone!
Dennis - Pell City, AL 35128
Review
Great service , look forward seeing them
Carol - Pell City, AL 35128
Review
My service tech was fantastic. Very polite and personable. Finished his work in about 30 minutes, and went over his findings before he left. Wonderful experience!
ANNA - Pell City, AL 35125
Review
Very personal and nice.
VICKY - Pell City, AL 35125
Review
Awesome service
MIRIAM - Pell City, AL 35128
bbb acreditied logo
autism society
Angi Ssa23 Logo 530
google guaranteed
Tempstar Heating Cooling Badge
Request Service
servicedetailscustomerreturningschedule
Details Regarding Your Request
*
Your Contact and Service Location
*
*
To Serve You Best
Have we served you in the past?
Yes
No
What Date Would You Like To Schedule Your Service?
What time of day is best for you?
First Available
Morning
Afternoon
By pressing Submit I agree to receive phone, email, or text messages from Perfect Service Heating & Air to the provided mobile number and also agree to the Perfect Service Heating & Air terms and privacy policy. Message & data rates may apply. Consent is not a condition of purchase. We will never share your personal information with third parties for marketing purposes.
Back Next