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Pell City, AL

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Heating & AC Repair, Replacement and HVAC Contractor in Pell City AL

Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Pell City, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!

Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Pell City, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!

Recent Jobs and Reviews in Pell City, AL

Rated 4.9 out of 5 stars based on 61 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, courtesy, and thoroughness demonstrated by the service technicians. A dominant theme throughout the feedback is the polite and friendly demeanor of the staff, with reviewers frequently highlighting how respectful, considerate, and personable the technicians were during their visits. The quality of work is repeatedly praised, with customers noting that jobs were completed efficiently, thoroughly, and to a high standard. Many reviews emphasize the technicians' willingness to answer questions, explain their work, and ensure customers fully understood the services performed. Punctuality and reliability emerge as another strong positive trend, with customers appreciating timely arrivals within scheduled windows and the company's practice of confirming appointments in advance. The ease of scheduling and the helpfulness of support staff also receive favorable mentions. Several reviewers express their intent to recommend the company or note their satisfaction with repeat service experiences, indicating strong customer loyalty and trust. The overall tone is one of genuine appreciation, with customers feeling valued and well-served by a company that consistently delivers excellent customer service and technical expertise.

Our Local Reviews by City

Job Locations and Reviews

Chris W.
Chris W. Checked in
Pell City, AL 35125
Review
He was very polite and nice and very thorough
Sandra - Pell City, AL 35125
Brady C.
Brady C. Checked in
Pell City, AL 35125
Payton C.
Payton C. Checked in
Pell City, AL 35128
Team
Team Checked in
Pell City, AL 35125
Colby I.
Colby I. Checked in
Pell City, AL 35128
Chris W.
Chris W. Checked in
Pell City, AL 35128
Tyler G.
Tyler G. Checked in
Pell City, AL 35128
Pell City, AL - Did a cleaning on an Ameristar unit in Pell City.
Changed filters
Darius B.
Darius B. Checked in
Did a cleaning on an Ameristar unit in Pell City. Changed filters
Pell City, AL 35128
Jeffery M.
Jeffery M. Checked in
Pell City, AL 35125
Pell City, AL - Repaired a Heil unit in Pell City
Checked coolant
Diaz M.
Diaz M. Checked in
Repaired a Heil unit in Pell City Checked coolant
Pell City, AL 35128
Chris W.
Chris W. Checked in
Pell City, AL 35054
anthony t.
anthony t. Checked in
Pell City, AL 35125
Jeffery M.
Jeffery M. Checked in
Pell City, AL 35128
Review
Excellent service
Daniel - Pell City, AL 35125
Drake H.
Drake H. Checked in
Pell City, AL 35125
Colby I.
Colby I. Checked in
Pell City, AL 35125
Darius B.
Darius B. Checked in
Pell City, AL 35128
Demark D.
Demark D. Checked in
Pell City, AL 35128
Tyler G.
Tyler G. Checked in
Pell City, AL 35128
Review
Great Service!!
Rebecca - Pell City, AL 35128
Kyle K.
Kyle K. Checked in
Pell City, AL 35128
Derrick B.
Derrick B. Checked in
Pell City, AL 35125
Jesse M.
Jesse M. Checked in
Pell City, AL 35125
Darius B.
Darius B. Checked in
Pell City, AL 35125
Colby I.
Colby I. Checked in
Pell City, AL 35128
Review
On time and very friendly.
Alton - Pell City, AL 35128
Peyton C.
Peyton C. Checked in
Pell City, AL 35128
Team
Team Checked in
Pell City, AL 35128
Review
Anthony was our Perfect Service repair man and he was very efficient and checked all the boxes for us and gave us ideas to help our system be more efficient
Charles - Pell City, AL 35128
Review
The 2 prior visits were awful. The men who came were pushy trying to sell expensive makeovers to our vents, etc. Very aggressive in their sales approach, in spite of repeatedly telling them we couldn’t afford it. My husband has cancer and they had me in tears telling me that my units warranty was now null and void and other things. All in all, the whole of these visits bordered on elder abuse in my opinion, and caused me excessive worry over yet another thing thing we can’t afford. This last visit was pleasant, the young man was kind and not pushy at all like the 2 previous visits.
Pat - Pell City, AL 35125
Review
Thorough and polite
Joseph - Pell City, AL 35125
Review
My wife and I were very impressed how professional polite/courteous Mr. Diaz performed his duties in our home. I am trusting that the management at Perfect Service will be made aware of this service we received. Mr. Diaz is a prime employee to be representing your company. My wife and I request that management recognize Mr. Diaz and thank him personally for us and we look forward to our next service experience.
Ronald Stokes - Pell City, AL 35128
Review
Chris was here on time and hot right to work made sure all was good
Charles - Pell City, AL 35128
Review
Very polite man knew what he was doing. Did a good job.
Carol - Pell City, AL 35128
Review
Good service
Rhonda - Pell City, AL 35125
Review
He was a fine person. Great manners willing to help. Let me know everything he was doing. He was just a great person. He’s very good employee.
Carol - Pell City, AL 35128
Review
Tim did a great job
Ginger - Pell City, AL 35128
Review
Service representative very efficient and professional. Arrived at scheduled time and briefed us during the job and gave us a summary of work done upon completion.
Jerry - Pell City, AL 35125
Review
Tech did a great job
Keith - Pell City, AL 35125
Response from Perfect Service Heating & Air:

We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.

Review
he was very courteous remembered to put his slippers all over his shoes when he came in the house. He was very thorough. He’s a good man.
Carol - Pell City, AL 35128
Review
Polite, well-versed in heating and air timely
Dana - Pell City, AL 35128
Review
Very professional, knowledgeable and friendly service!
Mrs Sha - Pell City, AL 35125
Review
Jake was super nice and made sure everything was working to our expectations before he left..
Paul - Pell City, AL 35128
Review
He was here and done in no time.
Carol - Pell City, AL 35128
Review
Perfect Service has always lived up to its name, and T.J. has certainly kept the tradition. Obviously takes pride in his work, defines professionalism. Above all thorough. I always recommend Perfect Service.
David - Pell City, AL 35128
Review
Great guy very polite
Keith - Pell City, AL 35125
Review
Great job
Kay - Pell City, AL 35128
Review
Great service Very nice and polite gentleman
Lojuana - Pell City, AL 35128
Review
Thanks for keeping my units maintained. After the initial installation of all four units, Perfect Air and Heating has been maintaining these. My last technician, Chris, performed the maintenance and did a fine job. In and out, units inspected and all running well. Very professional service.
Ken - Pell City, AL 35128
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