Ashville, AL

Performed a Service Agreement inspection on the outdoor condenser unit and found heavy frost and ice buildup on the cabinet, louvered panels, and pad, indicating a possible airflow, refrigerant charge, or defrost-related issue. Removed the top fan assembly to access and inspect the condenser coil and internal components, and documented the unit's condition and surrounding debris, including leaf accumulation around the pad, for further evaluation and recommended follow-up.

Responded to a no-heat callback on a recent install and diagnosed the heating system to identify the cause of the failure. Inspected the thermostat, power supply, ignition sequence, and safety controls, then corrected the fault and verified proper operation. Ran the system through a full heating cycle to confirm adequate airflow, stable burner operation, and normal temperature rise before returning the unit to service.

Responded to a service call for loud noise from the unit and inspected both systems. Identified the source of the abnormal noise, performed the necessary repair, and verified quiet, proper operation on both units. Confirmed stable amp draw, normal pressures, and correct airflow before completing the service.

Performed a scheduled preventive protection visit, inspecting and testing the system's primary components to verify proper operation and identify potential issues. Addressed identified concerns, confirmed all components were functioning within normal parameters, and documented the system's condition for ongoing maintenance records.

Completed the second scheduled service agreement visit on the heating system, performing the routine inspection and maintenance in accordance with the service agreement. Verified proper operation of the system and its installed UV air treatment component, which remains covered under the active warranty.

Completed a turnover indoor air quality service, including inspection of the HVAC system and air distribution components, replacement of the air filtration media, and cleaning of accessible system surfaces to reduce airborne contaminants. Verified proper airflow and system operation upon completion to ensure improved indoor air quality for the next occupants.

Performed a first service agreement visit on the heat pump system, including inspection of the outdoor condenser unit with the top section removed for access to the fan assembly, condenser coil, compressor, and refrigerant line set. Cleaned the condenser coil with a brush to remove debris and restore airflow, and noted frost accumulation around the unit consistent with cold-weather heat pump operation. Observed oily residue pooled on the compressor base plate near the refrigerant fittings, indicating a possible refrigerant or oil leak that warrants further leak testing and evaluation.

Responded to a no-cooling complaint on an air conditioning system of unknown age and manufacturer. Performed diagnostic service call to assess the unit and determine the cause of failure.

Responded to service call for water heater replacement estimate. Assessed existing H20 heater condition and provided detailed estimate for replacement unit installation.

Completed final installation procedures and verified all system components are properly installed and functioning. Conducted thorough inspection to ensure installation meets specifications and industry standards. System is operational and ready for use.

Performed routine clean and check maintenance on a two-year-old HVAC unit. Inspected all system components, cleaned condenser coils and evaporator assembly, verified refrigerant levels, tested electrical connections, and confirmed proper system operation and airflow.

Completed second service agreement heating system inspection on two 10 SEER heat pump units with 10,000 BTU capacity. Verified proper operation of both systems under manufacturer's 12-month/12,000-hour warranty coverage, confirmed UV light and SENCAP accessories functioning correctly, and documented all equipment performance parameters within normal operating specifications.

Completed drive-by assessment of property and equipment to evaluate current operational status and identify any visible concerns. No immediate issues were observed during the exterior inspection.

Responded to callback for thermostat malfunction following recent installation. Diagnosed and corrected wiring issue causing unit to power cycle and default to 85° setpoint. Verified proper thermostat operation, tested all heating and cooling functions, and confirmed system maintains programmed temperature settings without resetting.

Performed complete system installation including all necessary equipment, components, and connections. Verified proper operation of all installed systems and ensured functionality met specifications. Completed startup procedures and confirmed system is operating as designed.

Successfully completed installation of new system per manufacturer specifications. All components were properly mounted, connected, and tested to ensure optimal performance and functionality. System startup procedures were performed and verified operational.

Completed first service agreement visit on heating system model 10H10A. Performed standard maintenance inspection and system evaluation on unit not originally installed by our company, noting absence of UV light component. All routine service agreement tasks completed per protocol.

Completed second service agreement visit for dual heating system maintenance. Performed comprehensive inspection and servicing on two heating units (6H6A and 3H3A models) covered under 12-month warranty, with UV light system also present and operational. All equipment tested and confirmed functioning within manufacturer specifications.

Responded to new customer service call for non-operational air conditioning system. Assessed existing aged HVAC unit to diagnose cause of cooling failure and provided customer with findings and recommendations for repair or replacement options.

Responded to warranty service call for split air conditioning system not cooling adequately. Performed diagnostic evaluation of the unit to identify cooling deficiency, checked refrigerant levels, inspected electrical components, and verified proper system operation. Restored system to proper cooling performance per manufacturer specifications.

Responded to a warranty service call for a unit not cooling. Diagnosed the cooling system failure, identified the defective component causing the issue, and completed necessary repairs to restore proper cooling operation. Unit tested and verified to be functioning within manufacturer specifications upon completion.

Responded to service call for air conditioning unit running continuously without cycling off. Diagnosed faulty thermostat that was not properly signaling the system to shut down when desired temperature was reached. Replaced defective thermostat with new unit, calibrated temperature settings, and verified proper system operation with normal on/off cycling restored.