Dora, AL

Responded to new customer service call for non-operational air conditioning system. Performed initial diagnostic assessment to identify cause of cooling failure and evaluated system components per website special service offering.

Responded to warranty service call for air conditioning system not cooling properly. Diagnosed and identified cooling deficiency issue. Performed necessary repairs to restore proper cooling operation and verified system functionality before completing service call.

# Service Report Responded to warranty claim for unit that was reported as non-operational with no air conditioning system installed as of March 2026. Upon investigation, confirmed no AC equipment was present at the property, resulting in a no-trip warranty classification as there was no installed system to diagnose or repair.

Completed first service agreement heating maintenance visit for main house unit 7H7A and performed preventive maintenance on out-of-warranty mobile home unit in yard, including indoor air quality assessment. Inspected, cleaned, and tested both heating systems to ensure proper operation for the season. All equipment found operating within normal parameters following routine maintenance procedures.

Completed scheduled service agreement visit at the property following a previous appointment. Performed routine maintenance inspection and system evaluation as part of the ongoing service agreement coverage.

Completed turnover indoor air quality inspection and assessment for the property. Verified all IAQ system components are functioning properly and documented baseline air quality measurements. Provided operational overview and maintenance recommendations to ensure optimal indoor air quality performance.

Completed seasonal Clean & Check maintenance on a 5-year-old heat pump system. Performed thorough inspection of outdoor unit, noting oxidation and dirt accumulation on condenser coils consistent with age and environmental exposure. Cleaned coil fins and verified proper airflow through heat exchanger. Conducted comprehensive heating and cooling system evaluation to ensure operational readiness for upcoming season.

Responded to callback regarding corn debris in drain line. Informed customer that proper cleaning equipment (pump) was not available during initial service visit, resulting in drain line remaining at full capacity. Service call completed after 12:00 PM.

Responded to callback for non-functional air conditioning system following previous TXV replacement. Diagnosed and corrected installation issue from prior service call, verifying proper refrigerant flow, superheat readings, and system operation. Unit restored to full cooling capacity with all parameters within manufacturer specifications.

Performed comprehensive equipment turnover inspection and documentation for operational growth transition. Verified all systems, controls, and safety mechanisms were functioning properly and met operational specifications. Completed equipment transfer protocols and ensured all components were ready for continued service operations.

Conducted follow-up mold inspection after full encapsulation service was completed. Verified encapsulation work and coordinated scheduling for additional assessment of treated areas.

Replaced thermostatic expansion valve (TXV) on HVAC system. Performed complete system evacuation to remove refrigerant and contaminants, then recharged system to manufacturer specifications. System tested and verified operational upon completion.

Responded to service agreement call for HVAC unit producing unusual noise. Performed diagnostic inspection to identify source of operational sound issue. Unit covered under warranty for necessary repairs.

Completed warranty service agreement visit for air conditioning system with service code 7H7A. Performed comprehensive system inspection, verified proper operation of all components, and confirmed unit is functioning within manufacturer specifications. No deficiencies identified during this scheduled maintenance visit.

Completed second precision protection plan visit for heating system. Performed comprehensive inspection of furnace components, verified proper operation of all safety controls, and checked system efficiency. Changed air filter, cleaned flame sensor, and confirmed optimal heating performance with no issues found.

Responded to initial service call regarding indoor air quality concerns and equipment issues reported three times by customer. Conducted thorough inspection and diagnostic evaluation of HVAC system and IAQ components to identify source of recurring problems. Addressed equipment malfunctions and provided recommendations to resolve air quality concerns.

Completed comprehensive Clean & Check maintenance service on HVAC unit over 10 years old. Performed standard preventive maintenance procedures including filter inspection, coil cleaning, refrigerant level verification, electrical connection assessment, and overall system performance evaluation. Unit operational and functioning within normal parameters upon completion of service.

Responded to a service call and determined that the equipment with identifier 5H5A does not belong to our company's service portfolio. No work was performed as the unit is not covered under our service agreement.

Performed turnover indoor air quality assessment on unit 5H5A, which was transferred to Brady's responsibility. Completed comprehensive IAQ evaluation and documentation to facilitate proper handoff of equipment maintenance and monitoring responsibilities.

The service details provided appear to be incomplete, containing only "Protection Visit (PPP) -" without specific information about the work performed. Unable to generate an accurate service report summary without details regarding equipment serviced, issues identified, repairs completed, or maintenance actions taken during the protection visit.

Completed Service Agreement Visit on two HVAC units (units 5 and 22), both 12 years old and equipped with 1 HP components. Performed routine maintenance inspection, system diagnostics, and preventive service procedures per agreement terms. Customer was contacted prior to technician arrival as requested.

Responded to warranty callback regarding white film deposits on surfaces. Inspected system and identified mineral buildup or residue accumulation on components. Cleaned affected areas, adjusted water treatment if applicable, and verified proper system operation to resolve the issue.