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Heating & AC Repair, Replacement and HVAC Contractor in Pelham AL

Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Pelham, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!

Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Pelham, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!

Recent Jobs and Reviews in Pelham, AL

Rated 4.9 out of 5 stars based on 92 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, with customers expressing high levels of satisfaction, appreciation, and loyalty. The most prominent theme is professionalism, followed closely by courtesy, friendliness, and politeness, which suggests the technicians left strong personal impressions as well as completing their work. Customers frequently praise the thoroughness and quality of the service, noting that the technicians took their time, paid attention to detail, and did not rush. Clear communication is another recurring strength, as many reviewers valued having each step and finding explained patiently and in detail, which left them feeling informed and respected. Punctuality, efficiency, and the ability to accommodate tight schedules also come up repeatedly, along with appreciation for clean worksites and diligent teamwork. Several customers highlight the technicians' knowledge and problem-solving skills, particularly their ability to diagnose and resolve issues effectively. The emotional tone is warm and grateful, with many customers describing themselves as very pleased or happy, expressing trust in the company, and indicating a desire to continue the relationship through repeat visits, ongoing maintenance, and recommendations to others.

Pelham, AL at a glance

Perfect Service Heating & Air has completed 25 jobs in Pelham, AL between October 2026 and November 2026.

The 27 customer reviews shown here average 4.9 out of 5.

The most recent job was on November 6, 2026.

Perfect Service Heating & Air has completed 107 jobs in Pelham, AL in the last 12 months. The first job there was in November 2015.

Our Local Reviews by City

Job Locations and Reviews

Performed a service agreement maintenance visit on two heat pump systems, inspecting the outdoor condensing units, refrigerant line sets and service valves, electrical conduit, and internal components including the scroll compressor, coil, capacitor, and wiring. Noted taped conduit and weathered line insulation at the exterior connections, along with moisture residue in the condenser base pan, and recommended monitoring these areas. The systems are not original installations and include a UV light accessory.
Performed a service agreement maintenance visit on two heat pump systems, inspecting the outdoor condensing units, refrigerant line sets and service valves, electrical conduit, and internal components including the scroll compressor, coil, capacitor, and wiring. Noted taped conduit and weathered line insulation at the exterior connections, along with moisture residue in the condenser base pan, and recommended monitoring these areas. The systems are not original installations and include a UV light accessory.
Parker V.
Parker V. Checked in
Performed a service agreement maintenance visit on two heat pump systems, inspecting the outdoor condensing units, refrigerant line sets and service valves, electrical conduit, and internal components including the scroll compressor, coil, capacitor, and wiring. Noted taped conduit and weathered line insulation at the exterior connections, along with moisture residue in the condenser base pan, and recommended monitoring these areas. The systems are not original installations and include a UV light accessory.
Pelham, AL 35124
Review
Micah was punctual, professional and helpful. Enjoyed talking to him!
Nicki - Pelham, AL 35124
Scott H.
Scott H. Checked in
Performed a drive-by assessment of two heat pump systems (15-ton and 6-ton), noting that the equipment is not serviced by our company. Observed that the property has an existing UV light installation. No service was performed on-site.
Pelham, AL 35124
Micah D.
Micah D. Checked in
Performed a comprehensive clean and check on the heating and cooling system, including inspection of the air conditioning and heating components and the installed UV light. Verified proper operation of all system components, confirmed warranty coverage status on the equipment, and ensured the system is running efficiently.
Pelham, AL 35124
Micah D.
Micah D. Checked in
I can't write an accurate description yet, because the service details came through blank. The only content provided was "Service Agreement Visit -", with no information about the equipment serviced, the inspections performed, or any issues found and resolved. Please send the actual visit details, such as the system type, tasks completed, readings or measurements taken, parts replaced, and any problems found. Once I have those, I'll write a concise 1-3 sentence technical summary that follows your formatting and content rules.
Pelham, AL 35124
Review
Showed up on time, great service, thoroughly explained everything. Will call again!
Scott Mains - PELHAM, AL 35124
Response from Perfect Service Heating & Air:

Thank you for your feedback, Scott Mains!

Owen H.
Owen H. Checked in
Performed a heating system clean and check on a unit over 15 years old, inspecting the burners, heat exchanger, blower assembly, and flue for proper operation and safe combustion. Cleaned accessible components, verified ignition and gas pressure, and confirmed the system was producing adequate heat. Advised that the unit has exceeded its typical service life and should be monitored for age-related wear and potential replacement planning.
PELHAM, AL 35124
Scott H.
Scott H. Checked in
Conducted a drive-by visual inspection of the property exterior to assess overall condition and identify any visible concerns. Observed the site from the roadway and documented the findings for follow-up evaluation as needed.
PELHAM, AL 35124
Matt H.
Matt H. Checked in
Performed an indoor air quality turnover assessment and identified deficient attic insulation levels below recommended R-value standards. Documented the inadequate coverage and insulation depth as a contributing factor to thermal inefficiency and compromised air quality, and recommended supplemental insulation to restore proper thermal resistance and improve overall system performance.
Pelham, AL 35124
Trent C.
Trent C. Checked in
I can't write an accurate job description from what was provided, because the service details contain only the title "Service Agreement Visit -" with no information about the work performed. The trade or system serviced, the tasks completed, and any problems found or resolved are all missing. Please share details such as the equipment or system serviced, inspections or maintenance tasks performed, parts or components replaced, and any issues identified and resolved. I will then write a concise, professional summary in the format you specified.
Pelham, AL 35124
Clay B.
Clay B. Checked in
Performed a heating-season clean and check on a single heating system over 10 years old. Inspected and cleaned key components, verified safe and proper operation, and confirmed the unit is heating as intended.
Pelham, AL 35124
Review
He is nice good person thank you for your service
Edith - Pelham, AL 35124
Parker V.
Parker V. Checked in
Performed the second scheduled service agreement visit on the heating system, completing a full inspection and preventive maintenance in accordance with the service agreement. Verified system operation, confirmed the unit remains under active warranty coverage, and inspected the installed UV light assembly for proper function. System was left operating normally with no deficiencies noted.
Pelham, AL 35124
Parker V.
Parker V. Checked in
Received compressor unit for service and logged under work order for evaluation and repair. Initial service call completed to inspect the compressor and begin diagnostic and repair procedures.
Pelham, AL 35124
Review
Chris came out on time with a great attitude and performed excellent work.
LeeFranklin - Pelham, AL 35124
Performed a Service Agreement Visit on the heat pump system, including cleaning of the outdoor condenser unit. Removed accumulated debris from the condenser coil and fan guard using a brush attachment, then thoroughly flushed the coil with water to restore proper airflow and heat transfer. Inspected the compressor, refrigerant lines, and electrical components in the condenser cabinet, and noted standing water in the base pan following the rinse. Confirmed the system has a UV light installed.
Performed a Service Agreement Visit on the heat pump system, including cleaning of the outdoor condenser unit. Removed accumulated debris from the condenser coil and fan guard using a brush attachment, then thoroughly flushed the coil with water to restore proper airflow and heat transfer. Inspected the compressor, refrigerant lines, and electrical components in the condenser cabinet, and noted standing water in the base pan following the rinse. Confirmed the system has a UV light installed.
Chris W.
Chris W. Checked in
Performed a Service Agreement Visit on the heat pump system, including cleaning of the outdoor condenser unit. Removed accumulated debris from the condenser coil and fan guard using a brush attachment, then thoroughly flushed the coil with water to restore proper airflow and heat transfer. Inspected the compressor, refrigerant lines, and electrical components in the condenser cabinet, and noted standing water in the base pan following the rinse. Confirmed the system has a UV light installed.
Pelham, AL 35124
Tahleb O.
Tahleb O. Checked in
Responded to a callback for a no-heat complaint and returned to the property to re-evaluate the heating system. Inspected the system's major components, including thermostat operation, ignition sequence, and airflow, to identify the cause of the heat loss. Completed the necessary corrective repairs and verified proper heating operation before concluding the visit.
Pelham, AL 35124
Review
Josh was polite, professional, knowledgeable with a great attitude. I will request him again next year.
Patty Hoyt - Pelham, AL 35124
Response from Perfect Service Heating & Air:

Thank you Patty for your lovely review! We're thrilled to read your positive feedback about Josh. At Perfect Service Heating & Air, we take pride in our team's professionalism and expertise, and Josh truly encapsulates these qualities. We look forward to serving your HVAC needs again next year and ensuring your home's comfort and air quality.

Josh C.
Josh C. Checked in
Performed the second scheduled Service Agreement maintenance visit on two heating units, completing a full inspection and tune-up on each system. Verified proper operation, checked the UV light on the covered equipment, and confirmed all components were functioning within manufacturer specifications. Warranty coverage remains active, and the system was serviced with the customer's requested Parker equipment preference noted.
Pelham, AL 35124
D'Markes D.
D'Markes D. Checked in
Performed the first scheduled service agreement visit on two heating systems, completing the seasonal heating maintenance and inspection on each unit. Noted that the equipment remains under warranty coverage and that no UV light is installed on the system.
Pelham, AL 35124
Brady C.
Brady C. Checked in
Completed first scheduled protection visit on two heating systems covered under the 8-month installation warranty. Inspected both units, verified proper operation of equipment including the UV air treatment component, and confirmed all systems are functioning within normal parameters under the active warranty coverage.
Pelham, AL 35124
Josh C.
Josh C. Checked in
Performed a scheduled service agreement visit on the heating system and air conditioning unit, both under active warranty. Completed the first seasonal heating maintenance inspection and verified proper system operation, and confirmed the air conditioning system is equipped with a UV light. Both systems were found operating within normal parameters.
Pelham, AL 35124
Garrett S.
Garrett S. Checked in
Conducted a drive-by visual inspection of the property's corner lot to assess exterior conditions, including curb appeal, landscaping, and visible structural or site concerns. No immediate hazards or deficiencies were observed from the right-of-way, and findings were documented for the service record.
Pelham, AL 35124
Review
Excellent service, friendly people!
Marina - Pelham, AL 35124
Darius B.
Darius B. Checked in
Performed a scheduled preventive maintenance protection visit, including a comprehensive inspection of the HVAC system's major components. Cleaned the condensate drain line, inspected electrical connections and the capacitor, checked refrigerant pressures and temperature differential, and verified thermostat operation. Replaced the air filter as needed and confirmed the system is operating within manufacturer specifications.
Pelham, AL 35124
Performed a scheduled maintenance inspection on the packaged HVAC unit, including a visual check of the cabinet, electrical disconnect, conduit, and condensate drain line, all found intact with no signs of rust, frost, or damage. Opened the unit to inspect the compressor, refrigerant lines, capacitor, wiring, and condenser coil fins, noting algae and staining on the base pan and a loose zip tie near the wiring harness. Recommend maintaining clearance around the unit by trimming the surrounding shrubs and grasses to ensure proper airflow.
Performed a scheduled maintenance inspection on the packaged HVAC unit, including a visual check of the cabinet, electrical disconnect, conduit, and condensate drain line, all found intact with no signs of rust, frost, or damage. Opened the unit to inspect the compressor, refrigerant lines, capacitor, wiring, and condenser coil fins, noting algae and staining on the base pan and a loose zip tie near the wiring harness. Recommend maintaining clearance around the unit by trimming the surrounding shrubs and grasses to ensure proper airflow.
David B.
David B. Checked in
Performed a scheduled maintenance inspection on the packaged HVAC unit, including a visual check of the cabinet, electrical disconnect, conduit, and condensate drain line, all found intact with no signs of rust, frost, or damage. Opened the unit to inspect the compressor, refrigerant lines, capacitor, wiring, and condenser coil fins, noting algae and staining on the base pan and a loose zip tie near the wiring harness. Recommend maintaining clearance around the unit by trimming the surrounding shrubs and grasses to ensure proper airflow.
Pelham, AL 35124
Garrett S.
Garrett S. Checked in
Performed a turnover indoor air quality (IAQ) service, including inspection of the HVAC system and air distribution components to verify proper operation and airflow. Addressed contaminants and air quality concerns through system cleaning and sanitization, and confirmed the system was operating efficiently and ready for occupancy.
Pelham, AL 35124
Brady C.
Brady C. Checked in
Completed routine service agreement visit for HVAC system. Performed maintenance inspection on heating unit with 5-year, 7-month service history and air conditioning unit with 12-month warranty coverage that includes UV light system. Verified all equipment operational status and documented system performance.
Pelham, AL 35124
Jesse M.
Jesse M. Checked in
Completed turnover and indoor air quality assessment on HVAC system with UV light installation to evaporator coil. System includes 7-ton heat pump (7H7A), 4-ton air handler (4H4A), and is under 12-month warranty. Verified proper operation of all components and UV system functionality following second service appointment for heating system evaluation.
Pelham, AL 35124
Mahari O.
Mahari O. Checked in
Completed second service agreement heating maintenance visit on two heating systems (units 1H1A and 6H6A). Performed standard preventive maintenance procedures including filter inspection, burner analysis, heat exchanger examination, and safety control verification on both units. Noted that equipment is not under company's original installation and documented premium service agreement coverage with additional diagnostic checks.
Pelham, AL 35124
Review
Very polite, knowledgeable and efficient in helping with issue
Sarah - Pelham, AL 35124
Anthony T.
Anthony T. Checked in
Responded to no cooling call with blank thermostat display. Performed system analysis and safety check (SASC) to diagnose the issue. Identified power supply failure to thermostat, verified system components, and restored proper operation.
Pelham, AL 35124
Review
Arrived when promised and was very thorough
James - Pelham, AL 35124
Review
Owen did an excellent job. But I am extremely disappointed that the semiannual service that I have been getting, on systems installed by Perfect Service, was in a deplorable condition. I am grateful that the supervisor who came out was honest with me, but Perfect Service is still responsible for ensuring that the quality of work that is done by your technicians is, in fact, perfect. I found out today that hasn’t always been the case. NOTE: My disappointment is NOT with Owen! My disappointment is with your company who I have trusted for quite a long time.
Steven - Pelham, AL 35124
Review
Great service
Camille - Pelham, AL 35124
Review
Very professional, knowledgeable, and neat.
Derek - Pelham, AL 35124
Review
Scott and Skylar came to help us with a unit that wasn’t working and found the problem and gave us a few options. We really appreciated them being honest, working late hours to get us back up and running, and looking out for our best interest-at a price that beat other companies we were quoted by. We highly recommend them and can assure you will have a pleasant experience as well.
Kristi - Pelham, AL 35124
Review
Courteous. Did good job. Happy with the work.
Robert - Pelham, AL 35124
Review
Owen was prompt and professional and friendly. Great service!
Adrienne - Pelham, AL 35124
Review
Showed early, respectful and courteous, friendly and doesn't take short cuts. Welcome him into your home and you will be rewarded.
LeonFranklin - Pelham, AL 35124
Review
Technician was thorough and customer focused. He explained the service and everything he found and performed.
George - Pelham, AL 35124
Review
Derrick, w/PSHA, performed scheduled maintenance on my furnaces and heat pump. He was very courteous and professional.
Andy - Pelham, AL 35124
Review
Chris was very professional and knowledgeable about my thermostat problem. He explained all the procedures for maintenance on my units. Also would like to give a 5 Star to Ms Shelia for her excellent help.
Robert - Pelham, AL 35124
Review
Efficient and punctual!
Corrie - Pelham, AL 35124
Review
Excellent Service
Ryan - Pelham, AL 35124
Review
Colby did a great job. He was very curious and thorough!
Andrew - Pelham, AL 35124
Review
Excellent service
James - Pelham, AL 35124
Review
Tim answered all my questions in a way I could understand. He explained all the steps that he was going to perform on both units.
Robert - Pelham, AL 35124
Review
Wonderful personality!
Luther - Pelham, AL 35124
Review
Sam was very professional, thorough, and friendly. He’s welcome back anytime.
Nicki - Pelham, AL 35124
Review
Tim did a great job at checking my entire HVAC system. Very thorough.
James - Pelham, AL 35124
Review
The technician was courteous, knowledgeable and thorough in his servicing our units. After completing the service he met with me and explained everything which was performed.
George - Pelham, AL 35124
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