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Heating & AC Repair, Replacement and HVAC Contractor in Pelham AL

Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Pelham, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!

Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Pelham, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!

Recent Jobs and Reviews in Pelham, AL

Rated 4.9 out of 5 stars based on 88 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, courtesy, and respectful demeanor demonstrated by the service technicians. A dominant theme throughout is the emphasis on clear communication, with reviewers frequently praising how well technicians explained procedures, identified problems, and outlined solutions in an understandable manner. Timeliness emerges as another strong positive trend, with many customers noting punctual arrivals, quick response times, and efficient service completion—some even highlighting same-day repairs and remarkably fast arrival times after initial contact. The honesty and transparency of the company receive repeated commendation, with customers valuing straightforward assessments and fair pricing. Many reviewers express strong loyalty and trust, indicating they would recommend the services to others or have already done so, with some noting years of positive experiences. The knowledgeable and skilled nature of the technicians is consistently highlighted, contributing to an atmosphere of confidence and reliability. Overall, the tone is enthusiastic and appreciative, with customers feeling well-cared-for and satisfied with both the technical quality of work and the interpersonal interactions throughout their service experiences.

Pelham, AL at a glance

Perfect Service Heating & Air has completed 25 jobs in Pelham, AL between September 2026 and October 2026.

The 25 customer reviews shown here average 4.8 out of 5.

The most recent job was on October 13, 2026.

Perfect Service Heating & Air has completed 88 jobs in Pelham, AL in the last 12 months. The first job there was in November 2015.

Our Local Reviews by City

Job Locations and Reviews

Brady C.
Brady C. Checked in
Completed routine service agreement visit for HVAC system. Performed maintenance inspection on heating unit with 5-year, 7-month service history and air conditioning unit with 12-month warranty coverage that includes UV light system. Verified all equipment operational status and documented system performance.
Pelham, AL 35124
Jesse M.
Jesse M. Checked in
Completed turnover and indoor air quality assessment on HVAC system with UV light installation to evaporator coil. System includes 7-ton heat pump (7H7A), 4-ton air handler (4H4A), and is under 12-month warranty. Verified proper operation of all components and UV system functionality following second service appointment for heating system evaluation.
Pelham, AL 35124
Mahari O.
Mahari O. Checked in
Completed second service agreement heating maintenance visit on two heating systems (units 1H1A and 6H6A). Performed standard preventive maintenance procedures including filter inspection, burner analysis, heat exchanger examination, and safety control verification on both units. Noted that equipment is not under company's original installation and documented premium service agreement coverage with additional diagnostic checks.
Pelham, AL 35124
Review
Very polite, knowledgeable and efficient in helping with issue
Sarah - Pelham, AL 35124
Anthony T.
Anthony T. Checked in
Responded to no cooling call with blank thermostat display. Performed system analysis and safety check (SASC) to diagnose the issue. Identified power supply failure to thermostat, verified system components, and restored proper operation.
Pelham, AL 35124
Garrett S.
Garrett S. Checked in
Conducted complimentary evaluation of a 9-year-old HVAC unit to assess current operating condition and system performance. Provided detailed equipment replacement estimate based on inspection findings and discussed available options with homeowner.
Pelham, AL 35124
Review
Arrived when promised and was very thorough
James - Pelham, AL 35124
David B.
David B. Checked in
Completed second Protection Plan visit on a 4-ton heat pump system with 7-year-old evaporator coil that is currently 7 days out of warranty. Performed comprehensive inspection of 1-handle 1-action heating system operating at 7 hours runtime, confirmed all 12 points of the 12-point checklist, and verified system operation within manufacturer specifications.
Pelham, AL 35124
Mahari O.
Mahari O. Checked in
Completed protection plan preventive maintenance visit on heating system. Performed comprehensive inspection and testing of two heating units with two air handlers, all equipment currently under warranty and equipped with UV light system. System operating properly following second seasonal maintenance appointment.
Pelham, AL 35124
Tahleb O.
Tahleb O. Checked in
Removed and thoroughly cleaned the evaporator coil to restore proper heat transfer efficiency and system performance. Addressed accumulated debris and contaminants that were restricting airflow and reducing cooling capacity.
Pelham, AL 35124
Clay B.
Clay B. Checked in
Completed turnover and commissioning of indoor air quality system. Verified proper operation of all IAQ equipment components and ensured system integration with existing HVAC controls. Conducted final testing and documentation to confirm system meets specified performance parameters.
Pelham, AL 35124
David B.
David B. Checked in
Performed comprehensive clean and check maintenance on one HVAC unit of unknown age. Completed standard preventive maintenance procedures including system inspection, cleaning of components, and verification of proper operation. Unit found to be functioning within normal parameters upon completion of service.
Pelham, AL 35124
Review
Owen did an excellent job. But I am extremely disappointed that the semiannual service that I have been getting, on systems installed by Perfect Service, was in a deplorable condition. I am grateful that the supervisor who came out was honest with me, but Perfect Service is still responsible for ensuring that the quality of work that is done by your technicians is, in fact, perfect. I found out today that hasn’t always been the case. NOTE: My disappointment is NOT with Owen! My disappointment is with your company who I have trusted for quite a long time.
Steven - Pelham, AL 35124
Completed second service agreement visit for heating system maintenance on dual-unit HVAC system under warranty with UV light installation. Performed comprehensive inspection of cylindrical heating unit, verifying proper operation of spiral heating element, central motor assembly, and electrical connections. Inspected outdoor heat pump condenser unit, checking condenser coil fins, refrigerant lines, compressor components, and electrical control panel for proper operation and noting minor surface corrosion on motor housing consistent with normal outdoor exposure.
Completed second service agreement visit for heating system maintenance on dual-unit HVAC system under warranty with UV light installation. Performed comprehensive inspection of cylindrical heating unit, verifying proper operation of spiral heating element, central motor assembly, and electrical connections. Inspected outdoor heat pump condenser unit, checking condenser coil fins, refrigerant lines, compressor components, and electrical control panel for proper operation and noting minor surface corrosion on motor housing consistent with normal outdoor exposure.
Owen H.
Owen H. Checked in
Completed second service agreement visit for heating system maintenance on dual-unit HVAC system under warranty with UV light installation. Performed comprehensive inspection of cylindrical heating unit, verifying proper operation of spiral heating element, central motor assembly, and electrical connections. Inspected outdoor heat pump condenser unit, checking condenser coil fins, refrigerant lines, compressor components, and electrical control panel for proper operation and noting minor surface corrosion on motor housing consistent with normal outdoor exposure.
Pelham, AL 35124
Review
Great service
Camille - Pelham, AL 35124
Tahleb O.
Tahleb O. Checked in
Completed first seasonal service agreement heating maintenance visit on a 4-ton, 4H4A heat pump system with 10 SEER rating equipped with UV light accessory. Performed comprehensive system inspection, verified proper operation of heating components, tested safety controls, and confirmed UV light functionality per manufacturer specifications.
Pelham, AL 35124
Mahari O.
Mahari O. Checked in
Performed comprehensive quality check and inspection of HVAC unit in preparation for property sale. Evaluated system operation, verified all components functioning properly, and confirmed unit meets standard performance criteria. Documented current condition to support real estate transaction requirements.
Pelham, AL 35124
Tahleb O.
Tahleb O. Checked in
Completed Service Agreement Visit for family member with specific technician request. Performed routine maintenance and inspection according to agreement terms. All services rendered as scheduled with customer satisfaction confirmed.
Pelham, AL 35124
Clay B.
Clay B. Checked in
Completed second service appointment under warranty to address reported noise issue and possible indoor air quality concern. Performed comprehensive system inspection, diagnosed source of operational noise, and evaluated air quality components. Made necessary adjustments and verified proper system operation with noise levels within normal parameters.
Pelham, AL 35124
Micah D.
Micah D. Checked in
Completed Service Agreement Visit for HVAC system maintenance. Performed inspection and servicing on dual heating units (4H4A system under 12/12 warranty and 2H2A system under 10/10 warranty) with UV light system installed. This represents the second service agreement visit, with initial call occurring in September, verifying all equipment is operating within manufacturer specifications.
Pelham, AL 35124
Garrett S.
Garrett S. Checked in
Conducted exterior visual inspection of property and equipment. No service work was performed or required at this time.
Pelham, AL 35124
Parker V.
Parker V. Checked in
Responded to a no air conditioning call and performed diagnostic evaluation of the HVAC system. Identified the root cause of the cooling failure and completed necessary repairs to restore proper system operation. Verified system functionality and confirmed adequate airflow and temperature output before departing the site.
Pelham, AL 35124
Brady C.
Brady C. Checked in
Responded to a no cooling call and performed a service assessment and system check (SASC) on the air conditioning unit. Diagnosed the system failure to determine why the AC would not activate. Completed troubleshooting procedures to identify the root cause of the no-start condition.
Pelham, AL 35124
Micah D.
Micah D. Checked in
Performed comprehensive clean and check maintenance service on HVAC system. Inspected all major components, cleaned condenser and evaporator coils, checked refrigerant levels, tested electrical connections, and verified proper system operation. All equipment found to be functioning within normal parameters.
Pelham, AL 35124
Trent C.
Trent C. Checked in
Responded to a warranty service call for an air conditioning system that was not cooling properly. Performed diagnostic evaluation to identify the cause of the cooling failure. Completed necessary repairs and verified system operation was restored to proper working condition before departure, ensuring arrival at the residence by the requested 4:30 PM timeframe.
Pelham, AL 35124
Review
Very professional, knowledgeable, and neat.
Derek - Pelham, AL 35124
Clay B.
Clay B. Checked in
Completed first service agreement heating system maintenance call on two heating units (models 9H9A and 19H9A). Performed comprehensive inspection and preventive maintenance procedures on both systems, with the 19H9A unit equipped with UV light system. All equipment operating within manufacturer specifications under 12-month warranty coverage.
Pelham, AL 35124
Jeff B.
Jeff B. Checked in
Completed drive-by inspection of property and equipment as requested. Conducted visual assessment from exterior vantage points to evaluate overall system condition and identify any visible concerns. No immediate issues requiring urgent attention were observed during the external inspection.
Pelham, AL 35124
Tim N.
Tim N. Checked in
Completed paid repair on HVAC coil system. Performed necessary diagnostics and repairs to restore proper coil functionality and ensure optimal system operation.
Pelham, AL 35124
Carter P.
Carter P. Checked in
Responded to a callback for a non-functional air conditioning system. Diagnosed and resolved the issue that prevented proper cooling operation. System tested and verified to be operating within normal parameters upon completion.
Pelham, AL 35124
Review
Scott and Skylar came to help us with a unit that wasn’t working and found the problem and gave us a few options. We really appreciated them being honest, working late hours to get us back up and running, and looking out for our best interest-at a price that beat other companies we were quoted by. We highly recommend them and can assure you will have a pleasant experience as well.
Kristi - Pelham, AL 35124
Review
Courteous. Did good job. Happy with the work.
Robert - Pelham, AL 35124
Review
Owen was prompt and professional and friendly. Great service!
Adrienne - Pelham, AL 35124
Review
Showed early, respectful and courteous, friendly and doesn't take short cuts. Welcome him into your home and you will be rewarded.
LeonFranklin - Pelham, AL 35124
Review
Technician was thorough and customer focused. He explained the service and everything he found and performed.
George - Pelham, AL 35124
Review
Derrick, w/PSHA, performed scheduled maintenance on my furnaces and heat pump. He was very courteous and professional.
Andy - Pelham, AL 35124
Review
Chris was very professional and knowledgeable about my thermostat problem. He explained all the procedures for maintenance on my units. Also would like to give a 5 Star to Ms Shelia for her excellent help.
Robert - Pelham, AL 35124
Review
Efficient and punctual!
Corrie - Pelham, AL 35124
Review
Excellent Service
Ryan - Pelham, AL 35124
Review
Colby did a great job. He was very curious and thorough!
Andrew - Pelham, AL 35124
Review
Excellent service
James - Pelham, AL 35124
Review
Tim answered all my questions in a way I could understand. He explained all the steps that he was going to perform on both units.
Robert - Pelham, AL 35124
Review
Wonderful personality!
Luther - Pelham, AL 35124
Review
Sam was very professional, thorough, and friendly. He’s welcome back anytime.
Nicki - Pelham, AL 35124
Review
Tim did a great job at checking my entire HVAC system. Very thorough.
James - Pelham, AL 35124
Review
The technician was courteous, knowledgeable and thorough in his servicing our units. After completing the service he met with me and explained everything which was performed.
George - Pelham, AL 35124
Review
Always a pleasure doing business with PSH&A. From the office folks to the service techs, everyone is polite, courteous, and professional.
Andy - Pelham, AL 35124
Review
Professional service and done well. I would highly recommend perfect Service Heating & Air.
Derek - Pelham, AL 35124
Review
Mahari was great. Very polite wore his shoe covering in the house. We have used Perfect Service for years.
Mary - Pelham, AL 35124
Review
Excellent service!
Rebecca Holmes - Pelham, AL 35124
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