Heating & AC Repair, Replacement and HVAC Contractor in Pelham AL
Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Pelham, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!
Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Pelham, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!
Recent Jobs and Reviews in Pelham, AL
Pelham, AL at a glance
Perfect Service Heating & Air has completed 25 jobs in Pelham, AL between September 2026 and October 2026.
The 25 customer reviews shown here average 4.8 out of 5.
The most recent job was on October 13, 2026.
Perfect Service Heating & Air has completed 88 jobs in Pelham, AL in the last 12 months. The first job there was in November 2015.
Our Local Reviews by City
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- Vestavia Hills, AL (91)
- Vincent, AL (31)
- Waldo, AL (1)
- Warrior, AL (56)
- Westover, AL (1)
- Wilsonville, AL (22)
Job Locations and Reviews
Completed routine service agreement visit for HVAC system. Performed maintenance inspection on heating unit with 5-year, 7-month service history and air conditioning unit with 12-month warranty coverage that includes UV light system. Verified all equipment operational status and documented system performance.
Completed turnover and indoor air quality assessment on HVAC system with UV light installation to evaporator coil. System includes 7-ton heat pump (7H7A), 4-ton air handler (4H4A), and is under 12-month warranty. Verified proper operation of all components and UV system functionality following second service appointment for heating system evaluation.
Completed second service agreement heating maintenance visit on two heating systems (units 1H1A and 6H6A). Performed standard preventive maintenance procedures including filter inspection, burner analysis, heat exchanger examination, and safety control verification on both units. Noted that equipment is not under company's original installation and documented premium service agreement coverage with additional diagnostic checks.
Very polite, knowledgeable and efficient in helping with issue
Responded to no cooling call with blank thermostat display. Performed system analysis and safety check (SASC) to diagnose the issue. Identified power supply failure to thermostat, verified system components, and restored proper operation.
Conducted complimentary evaluation of a 9-year-old HVAC unit to assess current operating condition and system performance. Provided detailed equipment replacement estimate based on inspection findings and discussed available options with homeowner.
Arrived when promised and was very thorough
Completed second Protection Plan visit on a 4-ton heat pump system with 7-year-old evaporator coil that is currently 7 days out of warranty. Performed comprehensive inspection of 1-handle 1-action heating system operating at 7 hours runtime, confirmed all 12 points of the 12-point checklist, and verified system operation within manufacturer specifications.
Completed protection plan preventive maintenance visit on heating system. Performed comprehensive inspection and testing of two heating units with two air handlers, all equipment currently under warranty and equipped with UV light system. System operating properly following second seasonal maintenance appointment.
Removed and thoroughly cleaned the evaporator coil to restore proper heat transfer efficiency and system performance. Addressed accumulated debris and contaminants that were restricting airflow and reducing cooling capacity.
Completed turnover and commissioning of indoor air quality system. Verified proper operation of all IAQ equipment components and ensured system integration with existing HVAC controls. Conducted final testing and documentation to confirm system meets specified performance parameters.
Performed comprehensive clean and check maintenance on one HVAC unit of unknown age. Completed standard preventive maintenance procedures including system inspection, cleaning of components, and verification of proper operation. Unit found to be functioning within normal parameters upon completion of service.
Owen did an excellent job. But I am extremely disappointed that the semiannual service that I have been getting, on systems installed by Perfect Service, was in a deplorable condition. I am grateful that the supervisor who came out was honest with me, but Perfect Service is still responsible for ensuring that the quality of work that is done by your technicians is, in fact, perfect. I found out today that hasn’t always been the case. NOTE: My disappointment is NOT with Owen! My disappointment is with your company who I have trusted for quite a long time.
Completed second service agreement visit for heating system maintenance on dual-unit HVAC system under warranty with UV light installation. Performed comprehensive inspection of cylindrical heating unit, verifying proper operation of spiral heating element, central motor assembly, and electrical connections. Inspected outdoor heat pump condenser unit, checking condenser coil fins, refrigerant lines, compressor components, and electrical control panel for proper operation and noting minor surface corrosion on motor housing consistent with normal outdoor exposure.
Great service
Completed first seasonal service agreement heating maintenance visit on a 4-ton, 4H4A heat pump system with 10 SEER rating equipped with UV light accessory. Performed comprehensive system inspection, verified proper operation of heating components, tested safety controls, and confirmed UV light functionality per manufacturer specifications.
Performed comprehensive quality check and inspection of HVAC unit in preparation for property sale. Evaluated system operation, verified all components functioning properly, and confirmed unit meets standard performance criteria. Documented current condition to support real estate transaction requirements.
Completed Service Agreement Visit for family member with specific technician request. Performed routine maintenance and inspection according to agreement terms. All services rendered as scheduled with customer satisfaction confirmed.
Completed second service appointment under warranty to address reported noise issue and possible indoor air quality concern. Performed comprehensive system inspection, diagnosed source of operational noise, and evaluated air quality components. Made necessary adjustments and verified proper system operation with noise levels within normal parameters.
Completed Service Agreement Visit for HVAC system maintenance. Performed inspection and servicing on dual heating units (4H4A system under 12/12 warranty and 2H2A system under 10/10 warranty) with UV light system installed. This represents the second service agreement visit, with initial call occurring in September, verifying all equipment is operating within manufacturer specifications.
Conducted exterior visual inspection of property and equipment. No service work was performed or required at this time.
Responded to a no air conditioning call and performed diagnostic evaluation of the HVAC system. Identified the root cause of the cooling failure and completed necessary repairs to restore proper system operation. Verified system functionality and confirmed adequate airflow and temperature output before departing the site.
Responded to a no cooling call and performed a service assessment and system check (SASC) on the air conditioning unit. Diagnosed the system failure to determine why the AC would not activate. Completed troubleshooting procedures to identify the root cause of the no-start condition.
Performed comprehensive clean and check maintenance service on HVAC system. Inspected all major components, cleaned condenser and evaporator coils, checked refrigerant levels, tested electrical connections, and verified proper system operation. All equipment found to be functioning within normal parameters.
Responded to a warranty service call for an air conditioning system that was not cooling properly. Performed diagnostic evaluation to identify the cause of the cooling failure. Completed necessary repairs and verified system operation was restored to proper working condition before departure, ensuring arrival at the residence by the requested 4:30 PM timeframe.
Very professional, knowledgeable, and neat.
Completed first service agreement heating system maintenance call on two heating units (models 9H9A and 19H9A). Performed comprehensive inspection and preventive maintenance procedures on both systems, with the 19H9A unit equipped with UV light system. All equipment operating within manufacturer specifications under 12-month warranty coverage.
Completed drive-by inspection of property and equipment as requested. Conducted visual assessment from exterior vantage points to evaluate overall system condition and identify any visible concerns. No immediate issues requiring urgent attention were observed during the external inspection.
Completed paid repair on HVAC coil system. Performed necessary diagnostics and repairs to restore proper coil functionality and ensure optimal system operation.
Responded to a callback for a non-functional air conditioning system. Diagnosed and resolved the issue that prevented proper cooling operation. System tested and verified to be operating within normal parameters upon completion.
Scott and Skylar came to help us with a unit that wasn’t working and found the problem and gave us a few options. We really appreciated them being honest, working late hours to get us back up and running, and looking out for our best interest-at a price that beat other companies we were quoted by. We highly recommend them and can assure you will have a pleasant experience as well.
Courteous. Did good job. Happy with the work.
Owen was prompt and professional and friendly. Great service!
Showed early, respectful and courteous, friendly and doesn't take short cuts. Welcome him into your home and you will be rewarded.
Technician was thorough and customer focused. He explained the service and everything he found and performed.
Derrick, w/PSHA, performed scheduled maintenance on my furnaces and heat pump. He was very courteous and professional.
Chris was very professional and knowledgeable about my thermostat problem. He explained all the procedures for maintenance on my units. Also would like to give a 5 Star to Ms Shelia for her excellent help.
Efficient and punctual!
Excellent Service
Colby did a great job. He was very curious and thorough!
Excellent service
Tim answered all my questions in a way I could understand. He explained all the steps that he was going to perform on both units.
Wonderful personality!
Sam was very professional, thorough, and friendly. He’s welcome back anytime.
Tim did a great job at checking my entire HVAC system. Very thorough.
The technician was courteous, knowledgeable and thorough in his servicing our units. After completing the service he met with me and explained everything which was performed.
Always a pleasure doing business with PSH&A. From the office folks to the service techs, everyone is polite, courteous, and professional.
Professional service and done well. I would highly recommend perfect Service Heating & Air.
Mahari was great. Very polite wore his shoe covering in the house. We have used Perfect Service for years.
Excellent service!