Pelham, AL

Conducted complimentary evaluation of a 9-year-old HVAC unit to assess current operating condition and system performance. Provided detailed equipment replacement estimate based on inspection findings and discussed available options with homeowner.

Completed second Protection Plan visit on a 4-ton heat pump system with 7-year-old evaporator coil that is currently 7 days out of warranty. Performed comprehensive inspection of 1-handle 1-action heating system operating at 7 hours runtime, confirmed all 12 points of the 12-point checklist, and verified system operation within manufacturer specifications.

Completed protection plan preventive maintenance visit on heating system. Performed comprehensive inspection and testing of two heating units with two air handlers, all equipment currently under warranty and equipped with UV light system. System operating properly following second seasonal maintenance appointment.

Removed and thoroughly cleaned the evaporator coil to restore proper heat transfer efficiency and system performance. Addressed accumulated debris and contaminants that were restricting airflow and reducing cooling capacity.

Completed turnover and commissioning of indoor air quality system. Verified proper operation of all IAQ equipment components and ensured system integration with existing HVAC controls. Conducted final testing and documentation to confirm system meets specified performance parameters.

Performed comprehensive clean and check maintenance on one HVAC unit of unknown age. Completed standard preventive maintenance procedures including system inspection, cleaning of components, and verification of proper operation. Unit found to be functioning within normal parameters upon completion of service.

Completed second service agreement visit for heating system maintenance on dual-unit HVAC system under warranty with UV light installation. Performed comprehensive inspection of cylindrical heating unit, verifying proper operation of spiral heating element, central motor assembly, and electrical connections. Inspected outdoor heat pump condenser unit, checking condenser coil fins, refrigerant lines, compressor components, and electrical control panel for proper operation and noting minor surface corrosion on motor housing consistent with normal outdoor exposure.

Completed first seasonal service agreement heating maintenance visit on a 4-ton, 4H4A heat pump system with 10 SEER rating equipped with UV light accessory. Performed comprehensive system inspection, verified proper operation of heating components, tested safety controls, and confirmed UV light functionality per manufacturer specifications.

Performed comprehensive quality check and inspection of HVAC unit in preparation for property sale. Evaluated system operation, verified all components functioning properly, and confirmed unit meets standard performance criteria. Documented current condition to support real estate transaction requirements.

Completed Service Agreement Visit for family member with specific technician request. Performed routine maintenance and inspection according to agreement terms. All services rendered as scheduled with customer satisfaction confirmed.

Completed second service appointment under warranty to address reported noise issue and possible indoor air quality concern. Performed comprehensive system inspection, diagnosed source of operational noise, and evaluated air quality components. Made necessary adjustments and verified proper system operation with noise levels within normal parameters.

Completed Service Agreement Visit for HVAC system maintenance. Performed inspection and servicing on dual heating units (4H4A system under 12/12 warranty and 2H2A system under 10/10 warranty) with UV light system installed. This represents the second service agreement visit, with initial call occurring in September, verifying all equipment is operating within manufacturer specifications.

Conducted exterior visual inspection of property and equipment. No service work was performed or required at this time.

Responded to a no air conditioning call and performed diagnostic evaluation of the HVAC system. Identified the root cause of the cooling failure and completed necessary repairs to restore proper system operation. Verified system functionality and confirmed adequate airflow and temperature output before departing the site.

Responded to a no cooling call and performed a service assessment and system check (SASC) on the air conditioning unit. Diagnosed the system failure to determine why the AC would not activate. Completed troubleshooting procedures to identify the root cause of the no-start condition.

Performed comprehensive clean and check maintenance service on HVAC system. Inspected all major components, cleaned condenser and evaporator coils, checked refrigerant levels, tested electrical connections, and verified proper system operation. All equipment found to be functioning within normal parameters.

Responded to a warranty service call for an air conditioning system that was not cooling properly. Performed diagnostic evaluation to identify the cause of the cooling failure. Completed necessary repairs and verified system operation was restored to proper working condition before departure, ensuring arrival at the residence by the requested 4:30 PM timeframe.

Completed first service agreement heating system maintenance call on two heating units (models 9H9A and 19H9A). Performed comprehensive inspection and preventive maintenance procedures on both systems, with the 19H9A unit equipped with UV light system. All equipment operating within manufacturer specifications under 12-month warranty coverage.

Completed drive-by inspection of property and equipment as requested. Conducted visual assessment from exterior vantage points to evaluate overall system condition and identify any visible concerns. No immediate issues requiring urgent attention were observed during the external inspection.

Completed paid repair on HVAC coil system. Performed necessary diagnostics and repairs to restore proper coil functionality and ensure optimal system operation.

Responded to a callback for a non-functional air conditioning system. Diagnosed and resolved the issue that prevented proper cooling operation. System tested and verified to be operating within normal parameters upon completion.

Replaced defective blower motor assembly to restore proper airflow and system operation. Unit tested and verified all functions operating within normal parameters upon completion.

Completed clean and check service on a single-zone air conditioning system with one air handler. System was inspected, cleaned, and verified for proper operation under warranty coverage, with no UV light installation included in this service visit.

Responded to warranty call for non-functional UV light system that was installed in April 2026. Diagnosed inoperative UV lamp, replaced defective component under warranty coverage, verified proper operation of UV light system, and confirmed unit functioning as designed with no additional issues found.

Responded to warranty callback for HVAC system experiencing multiple cooling failures. Conducted comprehensive diagnostic evaluation to identify root causes of recurring issues and coordinated with service management to develop resolution plan addressing customer concerns about equipment reliability.