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Heating & AC Repair, Replacement and HVAC Contractor in Empire AL

Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Empire, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!

Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Empire, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!

Recent Jobs and Reviews in Empire, AL

Rated 5.0 out of 5 stars based on 5 customer reviews

Customers say: The overall sentiment expressed across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently praise the professionalism, politeness, and courtesy demonstrated by the technicians, with these qualities emerging as dominant themes throughout the feedback. There is strong emphasis on the thoroughness of the work performed, with many reviewers noting that technicians took their time to ensure jobs were completed correctly and comprehensively. Communication stands out as another recurring strength, as customers frequently mention how well technicians explained processes, answered questions patiently, and kept them informed throughout the service. Punctuality and reliability are also highlighted positively, with multiple mentions of technicians arriving on time or within scheduled windows. The reviews convey a sense of trust and confidence in the service provided, with customers expressing satisfaction with the knowledge and expertise displayed. Several reviewers indicate their intention to use the service again, demonstrating strong loyalty and positive future expectations. The tone throughout is appreciative and complimentary, with customers describing their experiences as excellent, great, and refreshing. The emotional response is one of relief and contentment, particularly regarding the respectful and friendly demeanor of service providers, which appears to enhance the overall customer experience significantly.

Our Local Reviews by City

Job Locations and Reviews

Daniel N.
Daniel N. Checked in
Empire, AL 35063
Review
Thorough, answered questions,reviewed service performed with me. Very polite. Great job!!
Susan - Empire, AL 35063
anthony t.
anthony t. Checked in
Empire, AL 35063
Review
Very nice young man. Professional and knowledgeable.
Louise - Empire, AL 35063
Diaz M.
Diaz M. Checked in
Empire, AL 35063
Team
Team Checked in
Empire, AL 35063
Bo J.
Bo J. Checked in
Empire, AL 35063
Matt S.
Matt S. Checked in
Empire, AL 35063
T E.
T E. Checked in
Empire, AL 35063
Jake F.
Jake F. Checked in
Empire, AL 35063
Collin B.
Collin B. Checked in
Empire, AL 35063
Empire, AL - Repaired the A/C on a 4yr old Lennox unit in Empire AL
Added freon
Tahlib O.
Tahlib O. Checked in
Repaired the A/C on a 4yr old Lennox unit in Empire AL Added freon
Empire, AL 35063
Review
Perfect Service has serviced my gas pack three times and they always do an excellent job.
NORMA - Empire, AL 35063
Empire, AL - Air Conditioner Service - HVAC air inspection in Empire Al on a 10 year Heil unit. Lubricate all necessary moving parts.
Terrence B.
Terrence B. Checked in
Air Conditioner Service - HVAC air inspection in Empire Al on a 10 year Heil unit. Lubricate all necessary moving parts.
Empire, AL 35063
Empire, AL - Came back out to Empire Al to finish up work on a Carrier unit.
The coil was pulled and cleaned. (WIP)
David B.
David B. Checked in
Came back out to Empire Al to finish up work on a Carrier unit. The coil was pulled and cleaned. (WIP)
Empire, AL 35063
Review
I was extremely impressed with the service performed. I've had other service reps that didn't come near his work; therefor, I bought the contract for one year in addition to the excellent price I received on this service.
NORMA - Empire, AL 35063
Empire, AL - MAINTENANCE CHECK-UP FOR 9 YR A/C UNIT. NEW SERVICE AGREEMENT.
LUBRICATE ALL NECESSARY MOVING PARTS AND ADJUST BLOWER COMPONENTS. CHECK THERMOSTAT, AIRFLOW, AIR FILTER FREON LEVELS, DRAINAGE, ENERGY  CONSUMPTION, COMPRESSOR DELAY SAFETY CONTROLS, AND ALL ELECTRICAL CONNECTIONS. EVERYTHING IS RUNNING GOOD.
Chris P.
Chris P. Checked in
MAINTENANCE CHECK-UP FOR 9 YR A/C UNIT. NEW SERVICE AGREEMENT. LUBRICATE ALL NECESSARY MOVING PARTS AND ADJUST BLOWER COMPONENTS. CHECK THERMOSTAT, AIRFLOW, AIR FILTER FREON LEVELS, DRAINAGE, ENERGY CONSUMPTION, COMPRESSOR DELAY SAFETY CONTROLS, AND ALL ELECTRICAL CONNECTIONS. EVERYTHING IS RUNNING GOOD.
Empire, AL 35063
Empire, AL - 1ST MAINT. CHECK-UP UNDER SERVICE AGREEMENT FOR 1 YR A/C UNIT, REWIRED REPL CAP. CLEAN AND CHECK CONDENSER COIL. CHECK VOLTAGE AND AMPERAGE. CHECK THERMOSTAT, AIR FILTER, AIRFLOW, FREON, DRAINAGE, ENERGY CONSUMPTION, AND ALL ELECTRICAL CONNECTIONS. EVERYTHING IS OPERATING GREAT.
Technician T.
Technician T. Checked in
1ST MAINT. CHECK-UP UNDER SERVICE AGREEMENT FOR 1 YR A/C UNIT, REWIRED REPL CAP. CLEAN AND CHECK CONDENSER COIL. CHECK VOLTAGE AND AMPERAGE. CHECK THERMOSTAT, AIR FILTER, AIRFLOW, FREON, DRAINAGE, ENERGY CONSUMPTION, AND ALL ELECTRICAL CONNECTIONS. EVERYTHING IS OPERATING GREAT.
Empire, AL 35063
Empire, AL - CLEAN AND CHECK HT. CHECK THERMOSTAT, CHECK HUMIDIFIER, CHECK ALL ELECTRICAL CONNECTIONS, CHECK AIR FILTER, CHECK GAS PRESSURE AND FOR PROPER VENTING, CHECK HIGH LIMIT CONTROL, CHECK HEAT EXCHANGER, CHECK BURNERS AND BURNER OPERATION. ADJUST BLOWER COMPONENTS, LUBRICATE ALL NECESSARY MOVING PARTS. EVERYTHING IS RUNNING GREAT.
Technician T.
Technician T. Checked in
CLEAN AND CHECK HT. CHECK THERMOSTAT, CHECK HUMIDIFIER, CHECK ALL ELECTRICAL CONNECTIONS, CHECK AIR FILTER, CHECK GAS PRESSURE AND FOR PROPER VENTING, CHECK HIGH LIMIT CONTROL, CHECK HEAT EXCHANGER, CHECK BURNERS AND BURNER OPERATION. ADJUST BLOWER COMPONENTS, LUBRICATE ALL NECESSARY MOVING PARTS. EVERYTHING IS RUNNING GREAT.
Empire, AL 35063
Empire, AL - CAME OUT ON A ESTIMATE ON EQUIPMENT. INSTALLED A 4TON HP/AH CONVERSION W/ T-STAT. MADE SURE EQUIPMENT  WAS INSTALLED PROPERLY. MADE SURE WORK AREA WAS CLEAN WHEN FINISH. CHECK THERMOSTAT, CHECK AIR FILTER, CHECK DRAINAGE, CHECK ALL ELECTRICAL CONNECTIONS, CHECK GAS PRESSURE AND FOR PROPER VENTING. EVERYTHING IS RUNNING GREAT.
Technician T.
Technician T. Checked in
CAME OUT ON A ESTIMATE ON EQUIPMENT. INSTALLED A 4TON HP/AH CONVERSION W/ T-STAT. MADE SURE EQUIPMENT WAS INSTALLED PROPERLY. MADE SURE WORK AREA WAS CLEAN WHEN FINISH. CHECK THERMOSTAT, CHECK AIR FILTER, CHECK DRAINAGE, CHECK ALL ELECTRICAL CONNECTIONS, CHECK GAS PRESSURE AND FOR PROPER VENTING. EVERYTHING IS RUNNING GREAT.
Empire, AL 35063
Empire, AL - CAME OUT ON A SERVICE CALL. INSTALLED A 3TON HP PACKAGE UNIT W T-STAT. MADE SURE SYSTEM WAS INSTALLED PROPERLY. CHECK AIR FLOW, CHECK ALL ELECTRICAL CONNECTIONS, CHECK DRAINAGE. MADE SURE WORK AREA WAS CLEAN WHEN LEFT. EVERYTHING IS RUNNING GREAT.
Justin E.
Justin E. Checked in
CAME OUT ON A SERVICE CALL. INSTALLED A 3TON HP PACKAGE UNIT W T-STAT. MADE SURE SYSTEM WAS INSTALLED PROPERLY. CHECK AIR FLOW, CHECK ALL ELECTRICAL CONNECTIONS, CHECK DRAINAGE. MADE SURE WORK AREA WAS CLEAN WHEN LEFT. EVERYTHING IS RUNNING GREAT.
Empire, AL 35063
Empire, AL - CAME OUT ON A SERVICE CALL A/C. INSTALLED A 4TON HP/AH W/T-STAT. MADE SURE SYSTEM WAS INSTALLED PROPERLY. CHECK AIR FLOW, CHECK THERMOSTAT, CHECK ALL ELECTRICAL CONNECTIONS. EVERYTHING IS RUNNING GREAT.
Justin E.
Justin E. Checked in
CAME OUT ON A SERVICE CALL A/C. INSTALLED A 4TON HP/AH W/T-STAT. MADE SURE SYSTEM WAS INSTALLED PROPERLY. CHECK AIR FLOW, CHECK THERMOSTAT, CHECK ALL ELECTRICAL CONNECTIONS. EVERYTHING IS RUNNING GREAT.
Empire, AL 35063
Review
Great service
Al - Empire, AL 35063
Empire, AL - Service work performed for the Heil air conditioning unit with Zep con-coil cleaner. Checked operating pressures, lubricated all moving parts.
Technician T.
Technician T. Checked in
Service work performed for the Heil air conditioning unit with Zep con-coil cleaner. Checked operating pressures, lubricated all moving parts.
Empire, AL 35063
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