Recent Jobs and Reviews in Alabaster, AL
Alabaster, AL at a glance
Perfect Service Heating & Air has completed 25 jobs in Alabaster, AL between September 2026 and October 2026.
The 26 customer reviews shown here average 5.0 out of 5.
The most recent job was on October 12, 2026.
Perfect Service Heating & Air has completed 81 jobs in Alabaster, AL in the last 12 months. The first job there was in November 2015.
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Job Locations and Reviews
Review
Both Cameron and Jessie did a great job serving our HVAC units. They were cordial and went the extra mile to clean our upstairs unit.
Review
Jessie did a great job, and they even sent a second service person out to help (can’t remember his name).
Cameron L.
Completed first service agreement visit for two HVAC units (models 21H13A and 21H8A). Performed standard maintenance inspection and system evaluation on both units. Coordinated arrival time with property occupant to accommodate pets on premises.
Alabaster, AL 35007
Jesse M.
Conducted exterior drive-by inspection of property and equipment to assess current operational status and identify any visible concerns. Visual assessment completed from accessible vantage points without interior access or direct equipment interaction. No immediate issues requiring urgent attention were observed during the external survey.
Alabaster, AL 35007
Review
Excellent service!
Clay B.
Performed comprehensive clean and check service on a single heating unit. Completed routine maintenance inspection, cleaned system components, and verified proper operation of all heating functions. Unit found to be operating within normal parameters upon completion of service.
Alabaster, AL 35007
Owen H.
Completed routine service agreement visit on 8H8A 12/12 HVAC system equipped with UV light. Performed comprehensive system inspection, changed air filters, verified UV lamp operation, checked refrigerant levels, tested thermostat functionality, and confirmed all components operating within manufacturer specifications.
Alabaster, AL 35007
Josh C.
Responded to callback for water leaking through ceiling. Customer now available to address the issue directly. Assessed situation and coordinated with customer to resolve water intrusion problem.
Alabaster, AL 35007
Review
Quick solution to problem. Very friendly.
Clay B.
Responded to a callback for a no air conditioning condition at the property. Diagnosed and resolved the issue that prevented the cooling system from operating properly. Verified system functionality and confirmed adequate airflow and temperature output upon completion.
Alabaster, AL 35007
Micah D.
Completed first service agreement visit for pool system equipped with UV sanitization. Assessed water chemistry and algae control needs, recommended algaecide tablets for ongoing maintenance. Coordinated with management regarding product pricing and customer options for enhanced water treatment program.
Alabaster, AL 35007
Sam O.
Completed first service agreement visit and addressed water heater leak under warranty. Inspected system, identified source of leak, and performed necessary repairs to resolve the issue. Unit tested and verified operational upon completion.
Alabaster, AL 35007
Brian H.
Performed ductwork modifications and repairs to the existing HVAC duct system. Completed necessary rework to ensure proper airflow and system functionality.
Alabaster, AL 35007
Cameron L.
Completed first service agreement visit for heating system. Performed preventive maintenance inspection on 10-year-old heating unit that is not under our original installation, noting the absence of UV air treatment system. Applied R-30 insulation standards assessment during the routine maintenance check.
Alabaster, AL 35007
Jesse M.
Performed equipment turnover procedures for camera equipment and indoor air quality monitoring systems. Verified operational status of all components and confirmed proper functionality. Documentation and handoff protocols completed successfully.
Alabaster, AL 35007
Matt H.
Completed initial service agreement visit for two heating units, model 14H14A. Performed comprehensive system inspection, verified operational status, and documented baseline performance parameters for ongoing maintenance program.
Alabaster, AL 35007
Brady C.
Completed second Protection Plan visit for heating system with 1-stage heat and 1-stage air conditioning unit covered under warranty from October 2010. Performed comprehensive inspection of HVAC system including UV light component. System operational with no issues found during preventative maintenance check.
Alabaster, AL 35007
Chris W.
Completed first seasonal heating service agreement visit on a 5-ton heat pump system installed in December 2012 and an 11-year-old ductless mini-split system that is out of warranty. Performed standard maintenance inspection and system checks on both heating units, with no UV light system present on the equipment.
Alabaster, AL 35007
Scott H.
Completed first seasonal heating turnover on an 11-year-old mini-split system that is out of warranty. Performed standard heating season startup procedures and system operational checks. Unit contains no UV light component.
Alabaster, AL 35007
Parker V.
Responded to no cooling complaint on 6-year-old American Standard upstairs unit. Performed standard seasonal air conditioning service check including inspection of refrigerant levels, electrical connections, condensate drain, air filter, and thermostat operation. System evaluated and found operating within manufacturer specifications.
Alabaster, AL 35007
Jeff B.
Completed drive-by assessment for 6-year-old American standard HVAC system with reported no cooling condition on upper level. Performed exterior visual inspection of outdoor condensing unit and noted system configuration. Customer will require follow-up diagnostic service call to identify root cause of cooling failure.
Alabaster, AL 35007
Clay B.
Responded to a no cooling service call. Diagnosed and resolved air conditioning system malfunction. System restored to proper cooling operation and customer notified of completion.
Alabaster, AL 35007
Chris W.
I'm unable to generate a service report summary because no service details were provided. The service_details field contains only "Service Agreement Visit -" without any information about the work performed, equipment serviced, or issues addressed. To create an accurate service report, I would need details such as: - Type of equipment or system serviced - Problems identified or reported - Actions taken and repairs completed - Parts replaced or adjusted - System testing and results Please provide the complete service visit details so I can generate an appropriate summary.
Alabaster, AL 35007
Chris W.
Completed first service agreement visit for heating system maintenance. Performed preventative maintenance inspection on heating unit, noting equipment is not company-installed and lacks UV air quality components. Conducted standard safety and operational checks per service agreement protocol.
Alabaster, AL 35007
Scott H.
Conducted a drive-by inspection of the property to perform a visual assessment of the exterior conditions and equipment accessibility. No service work was performed during this visit, as the purpose was limited to an external observation and evaluation.
Alabaster, AL 35007
Clay B.
Returned for no trouble found follow-up from previous visit. Received callback to reset ultraviolet system that was out of warranty. Successfully reset UV unit and restored system to proper operation.
Alabaster, AL 35007
Mahari O.
Completed second service agreement visit for heating system model 5H3A under 12-month warranty equipped with UV light. Performed comprehensive system inspection, verified proper operation of all heating components, and confirmed UV light functionality per maintenance agreement requirements.
Alabaster, AL 35007
Sam O.
Completed final warranty service agreement visit for HVAC system currently operating without air conditioning capability. Performed comprehensive system inspection and documentation to close out warranty coverage period. No AC functionality was addressed as part of this final warranty service call.
Alabaster, AL 35007
D'Markes D.
I'm unable to generate a service report summary because no service details were provided. The service_details field contains only "Service Agreement Visit -" without any information about the work performed, equipment serviced, or issues addressed. Please provide the complete service visit details so I can create an accurate technical summary of the work completed.
Alabaster, AL 35007
Review
Skylar was very professional and genuinely pleasant. The price for the quality of service needs an assessment. The cost of $70 includes cleaning the machine outside (whatever that means), nothing indoors, filter replacement or anything of the sorts.
Review
Josh C did an awesome job today finding the small gas leak. He was so professional and friendly. Once he smelled the fumes that I reported ,he didn't stop until he found the source. I was so relieved and satisfied with his excellent work ethic. He changed my filter and recommended other services that I can get done with this company.
Review
John came out was very very professional never once had a problem out of nobody out of this company except for 1 person but it’s no biggie overall the best heating and air company to use and to work for. Joey the owner is an absolute legend he’s the best at treating his guys well and they give it back with quality service.
Review
Fast service. Worked with me to do early service that's not normally offered.
Review
Demark did an excellent job when servicing my hvac system. He was such a polite young man. He treated my home with care. The service was handled with the utmost efficiency. Thank you Demark for your kindness and hard work. I appreciate you.
Review
He did a great job and he can come back anytime. He stayed longer just to make sure everything was fine.
Review
Clay was prompt and courteous even sealed air gaps on the air handler
Review
Excellent Service
Review
Demark D does great work and has great customer service skills
Review
My technician Seth was very kind and respectful. He was very informative by letting me know everything that he was going to do and explain in detail the results of what he saw. He did offer the maintenance package to me as well explaining what that would cover if I chose to sign up. He was a very personable young man, and we had a great conversation. I would be more than happy to have him as my technician if the need arises again.
Review
Anthony is an excellent person and is very good at checking out the furance and air conditioner and is very poliet and honest
Review
Very professional calling ahead
Review
Colby was on time and so nice. He did an excellent job of showing me pictures of what he did to my unit. He even helped me put a screen on one of my windows. The screen had recently fallen off. I give him an A+ rating!
Review
5 ⭐ he was great at what he does very professional was on time and kind.
Review
Outstanding service technician was awesome
Review
Tyler did a great job. He arrived at the beginning of the appointment window. He was considerate, taking the time to check to make sure that he parked in a location that would not inconvenience anyone in the household. He was extremely efficient, getting right to work after being shown where everything was located. The insulation in the attic was overflowing and fell down all over the hallway and Tyler made sure to grab his shop vac and leave everything pristine. After completing the service, he updated me on his findings and explained the future service options available to me. During the entire process, he was friendly and professional. 10 out of 10 service. Would definitely recommend Tyler to friends and family!
Review
I wasn't able to navigate the survey, but I do want to post my reaction to Bo Jordon's performance of checking my heating system. Firstly, he was on time. That was a great way to start, and he was so eager to explain what he would be doing after we chatted for a time. He was good about putting on his booties over his shoes before he took just a few steps into the house. He got right to work and was through in the time he had predicted. He was very careful to turn off all the lights and close all the doors he had to pass through. He was very polite and even asked if he could help me with anything. He explained his findings and answered any questions I had. It was a joy to have such a nice fellow servicing my unit. I felt very confident of his skills. I look forward to seeing him again.
Review
Seth was awesome… work was done perfectly and we discussed future projects. Felt like I was discussing with a friend not a technician. Highly recommend!!
Review
Very courteous and on time.
Review
Thanks Sam!
Review
Jacob is an outstanding technician. He serviced my unit and answered every single question. He is very knowledgeable and knows his craft. I was very impressed with his professionalism. A tremendous asset to your company!
