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Pleasant Grove, AL

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Heating & AC Repair, Replacement and HVAC Contractor in Pleasant Grove AL

Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Pleasant Grove, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!

Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Pleasant Grove, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!

Recent Jobs and Reviews in Pleasant Grove, AL

Rated 4.9 out of 5 stars based on 33 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, courtesy, and respectful demeanor demonstrated by the service technicians. A dominant theme throughout is the emphasis on clear communication, with reviewers frequently praising how well technicians explained procedures, identified problems, and outlined solutions in an understandable manner. Timeliness emerges as another strong positive trend, with many customers noting punctual arrivals, quick response times, and efficient service completion—some even highlighting same-day repairs and remarkably fast arrival times after initial contact. The honesty and transparency of the company receive repeated commendation, with customers valuing straightforward assessments and fair pricing. Many reviewers express strong loyalty and trust, indicating they would recommend the services to others or have already done so, with some noting years of positive experiences. The knowledgeable and skilled nature of the technicians is consistently highlighted, contributing to an atmosphere of confidence and reliability. Overall, the tone is enthusiastic and appreciative, with customers feeling well-cared-for and satisfied with both the technical quality of work and the interpersonal interactions throughout their service experiences.

Pleasant Grove, AL at a glance

Perfect Service Heating & Air has completed 25 jobs in Pleasant Grove, AL between September 2026 and November 2026.

The 26 customer reviews shown here average 4.9 out of 5.

The most recent job was on November 3, 2026.

Perfect Service Heating & Air has completed 69 jobs in Pleasant Grove, AL in the last 12 months. The first job there was in December 2015.

Our Local Reviews by City

Job Locations and Reviews

D'Markes D.
D'Markes D. Checked in
Performed first scheduled preventative protection visit on a five-unit HVAC system equipped with UV air treatment. Inspected and verified operation of heating and cooling equipment, with all units functioning within normal parameters and warranty coverage confirmed. Installed new air filters in each unit and demonstrated proper filter installation and replacement procedure for the homeowner.
Pleasant Grove, AL 35127
Scott H.
Scott H. Checked in
Performed equipment turnover on the unit and identified a faulty control board requiring replacement. Further inspection determined that a track system is also needed to complete the installation, and both items have been noted for follow-up repair.
Pleasant Grove, AL 35127
Mahari O.
Mahari O. Checked in
Responded to a callback for a system not cooling and performed a full diagnostic of the air conditioning system, including checks of airflow, refrigerant pressures, electrical components, and condensate drainage. Identified and corrected the cause of the cooling deficiency, then ran the system through a complete cooling cycle to verify proper operation and temperature differential before returning it to normal service.
Pleasant Grove, AL 35127
Mahari O.
Mahari O. Checked in
Performed scheduled Service Agreement maintenance on the heating system, completing the second visit of the annual agreement. Inspected and verified operation of the unit and installed UV light, confirming proper function and that the system remains covered under its existing warranty.
Pleasant Grove, AL 35127
Review
Good
Charlotte - Pleasant Grove, AL 35127
Owen H.
Owen H. Checked in
I can't write an accurate job description from this input. The service details contain only a heading ("Service Agreement Visit -") with no information about the work performed, such as the equipment serviced, the inspection findings, the maintenance tasks completed, or any repairs made. Please provide the actual visit details, such as the system type, tasks performed, readings or measurements taken, parts replaced, and any issues found or resolved. Then I can write a concise, professional summary that follows your guidelines.
Pleasant Grove, AL 35127
Cameron L.
Cameron L. Checked in
Responded to a callback for a heating system that was not producing heat following a previous service visit. Inspected the system, diagnosed the cause of the heating failure, and completed the necessary repairs to restore proper heat operation. Tested the system through a full heating cycle to verify normal performance and confirmed the issue was resolved.
Pleasant Grove, AL 35127
Cameron L.
Cameron L. Checked in
Performed a comprehensive clean and check on the heating system for one unit over 10 years old, including inspection of the burner assembly, heat exchanger, blower components, and ignition system, along with cleaning of accumulated debris and verification of safe, proper operation. The system was tested through a full heating cycle to confirm efficient performance, correct temperature rise, and safe combustion. A second unit at the property was not serviced during this visit.
Pleasant Grove, AL 35127
Performed a scheduled service agreement inspection on the outdoor condenser unit and removed an accumulation of dried leaves and debris from the base pan to restore proper airflow and drainage. Inspected the compressor, refrigerant lines, electrical wiring, and condenser coil fins, finding no visible frost, ice, or major corrosion, with only minor oxidation noted on the copper tubing.
Performed a scheduled service agreement inspection on the outdoor condenser unit and removed an accumulation of dried leaves and debris from the base pan to restore proper airflow and drainage. Inspected the compressor, refrigerant lines, electrical wiring, and condenser coil fins, finding no visible frost, ice, or major corrosion, with only minor oxidation noted on the copper tubing.
Mahari O.
Mahari O. Checked in
Performed a scheduled service agreement inspection on the outdoor condenser unit and removed an accumulation of dried leaves and debris from the base pan to restore proper airflow and drainage. Inspected the compressor, refrigerant lines, electrical wiring, and condenser coil fins, finding no visible frost, ice, or major corrosion, with only minor oxidation noted on the copper tubing.
Pleasant Grove, AL 35127
Jeff B.
Jeff B. Checked in
Performed a drive-by visual inspection of the property exterior to assess overall condition and identify any visible concerns. Observed the structure and surrounding areas from the roadway, noting no immediate hazards or deficiencies requiring urgent attention.
Pleasant Grove, AL 35127
Review
Milton Wormeiy - Pleasant Grove, AL 35127
Response from Perfect Service Heating & Air:

Thank you for the 5-star rating, Milton Wormeiy! We appreciate your support.

Anthony T.
Anthony T. Checked in
The service details came through as just a title ("Service Agreement Visit -") with no specifics about the work performed, so I can't write an accurate job description without inventing details. Please provide the actual visit information, such as: - Equipment or system serviced (e.g., HVAC unit, furnace, water heater) - Tasks performed (e.g., inspection, filter replacement, coil cleaning, refrigerant check) - Issues found or resolved - Parts replaced or recommendations made Once you share those details, I'll write a concise, professional summary right away.
Pleasant Grove, AL 35127
Jeff B.
Jeff B. Checked in
Performed a drive-by inspection of the property to assess exterior conditions and verify site status. Observed visible features and noted no immediate concerns requiring further action at the time of the visit.
Pleasant Grove, AL 35127
Review
The Technician Trenton did a great job. He was knowledgeable and professional. I definitely would like for him to be my Service Technician for my next scheduled Service.
Regina Jones - Pleasant Grove, AL 35127
Mahari O.
Mahari O. Checked in
Performed the first scheduled preventative maintenance visit on the heating system, with the unit confirmed to be under warranty. Inspected and tested system components for proper operation and safety, verifying heating performance and overall system condition. No UV light was present on the system, and no additional issues were noted.
Pleasant Grove, AL 35127
Trent C.
Trent C. Checked in
Performed the first scheduled service agreement visit on the heating system, completing the seasonal heating inspection and tune-up. Verified the system is under active warranty coverage and inspected the installed UV air purification unit for proper operation.
Pleasant Grove, AL 35127
Review
He was great
Steve - Pleasant Grove, AL 35217
Performed a scheduled maintenance inspection on the gas furnace, including verification of the flame sensor/igniter gap and positioning, and inspection of the inducer assembly, gas valve, pressure switch tubing, and wiring connections. Lubricated applicable components and noted light surface corrosion and debris within the cabinet, which should be monitored at future visits.
Performed a scheduled maintenance inspection on the gas furnace, including verification of the flame sensor/igniter gap and positioning, and inspection of the inducer assembly, gas valve, pressure switch tubing, and wiring connections. Lubricated applicable components and noted light surface corrosion and debris within the cabinet, which should be monitored at future visits.
Chris W.
Chris W. Checked in
Performed a scheduled maintenance inspection on the gas furnace, including verification of the flame sensor/igniter gap and positioning, and inspection of the inducer assembly, gas valve, pressure switch tubing, and wiring connections. Lubricated applicable components and noted light surface corrosion and debris within the cabinet, which should be monitored at future visits.
Pleasant Grove, AL 35217
Owen H.
Owen H. Checked in
Responded to a callback for a no-cooling complaint on the air conditioning system. Inspected the system, including the thermostat, electrical components, refrigerant circuit, and airflow, to identify the cause of the cooling loss. Completed the necessary corrective repairs, restored normal operation, and verified proper cooling performance and system function before departure.
Pleasant Grove, AL 35127
Clay B.
Clay B. Checked in
Performed equipment turnover inspection on a 6-year-old HVAC system and identified a leaking evaporator coil. The unit was not originally installed by our company, so the findings were documented and the equipment was turned over without warranty coverage, with repair or replacement of the evaporator coil recommended.
Pleasant Grove, AL 35127
Performed a scheduled service agreement inspection on the Goodman outdoor condenser unit. Visually inspected the cabinet, louvered top grille, and condenser coil surfaces, which appeared clean and free of significant debris. Checked the interior base pan, compressor, copper refrigerant lines, and low-voltage wiring, and noted standing water in the base pan and saturated, muddy conditions around the pad, so drainage and moisture accumulation around the unit should be monitored.
Performed a scheduled service agreement inspection on the Goodman outdoor condenser unit. Visually inspected the cabinet, louvered top grille, and condenser coil surfaces, which appeared clean and free of significant debris. Checked the interior base pan, compressor, copper refrigerant lines, and low-voltage wiring, and noted standing water in the base pan and saturated, muddy conditions around the pad, so drainage and moisture accumulation around the unit should be monitored.
Owen H.
Owen H. Checked in
Performed a scheduled service agreement inspection on the Goodman outdoor condenser unit. Visually inspected the cabinet, louvered top grille, and condenser coil surfaces, which appeared clean and free of significant debris. Checked the interior base pan, compressor, copper refrigerant lines, and low-voltage wiring, and noted standing water in the base pan and saturated, muddy conditions around the pad, so drainage and moisture accumulation around the unit should be monitored.
Pleasant Grove, AL 35127
Tahleb O.
Tahleb O. Checked in
Performed a comprehensive clean and check of the heating system, inspecting key components, cleaning accumulated debris, and verifying safe, efficient operation. Also completed a complimentary air conditioning system check to confirm proper cooling performance and overall system condition.
Pleasant Grove, AL 35127
Brady C.
Brady C. Checked in
Responded to warranty service call but no trip was required as the issue was resolved remotely or the service request was cancelled prior to dispatch.
Pleasant Grove, AL 35127
Chris W.
Chris W. Checked in
Performed Clean & Check maintenance on heating unit over ten years old that had been condensate switched out multiple times. Completed standard maintenance procedures including inspection, cleaning, and operational testing to ensure proper system function and reliability for the heating season.
Pleasant Grove, AL 35127
Tahleb O.
Tahleb O. Checked in
Completed routine clean and check maintenance service on HVAC system. Performed thorough inspection of all components, cleaned condenser and evaporator coils, checked refrigerant levels, tested system operation, and verified proper airflow. Customer requested a reminder call prior to next scheduled service appointment.
Pleasant Grove, AL 35127
Mahari O.
Mahari O. Checked in
I'm unable to generate a service report summary because no actual service details were provided. The service_details field contains only the text "Service Agreement Visit -" without any information about: - What type of service was performed - What equipment or systems were serviced - What issues were identified or resolved - What maintenance tasks were completed Please provide the complete service visit details so I can create an accurate technical summary of the work performed.
Pleasant Grove, AL 35127
Jesse M.
Jesse M. Checked in
Provided estimate for indoor air quality system improvements including ductwork reduction modifications that were previously quoted. Customer has decided to proceed with the project and requested to move forward with the installation work.
Pleasant Grove, AL 35127
Anthony T.
Anthony T. Checked in
Performed comprehensive clean and check on heating unit model 7H7A. Inspected and serviced UV light system, confirmed all components operating within specifications. System tested and verified to be functioning properly with no outstanding warranty issues identified.
Pleasant Grove, AL 35127
Sam O.
Sam O. Checked in
Received and installed compressor unit at designated facility as coordinated with operations team. Work order W-4031 completed successfully with equipment now operational.
Pleasant Grove, AL 35127
Review
Good
Gloria - Pleasant Grove, AL 35127
Review
Great service
Joyce - Pleasant Grove, AL 35127
Review
Great
Latasha - Pleasant Grove, AL 35127
Review
Excellent service
Marvin - Pleasant Grove, AL 35127
Review
Courteous and caring
Gloria - Pleasant Grove, AL 35127
Review
Skylar has great service and knowledgeable
DaCoryan - Pleasant Grove, AL 35127
Review
Mahari was very polite and did a great job on our service.
Adrienne - Pleasant Grove, AL 35127
Review
Service tech did good. Service was great.
Michael - Pleasant Grove, AL 35127
Review
Service
Anthony - Pleasant Grove, AL 35127
Review
The summer maintenance service was excellent.
Regina - Pleasant Grove, AL 35127
Review
Josh came by and done a excellent job he is good with what he was there to do I really appreciate perfect heating and air
Wesley - Pleasant Grove, AL 35127
Review
Since we started working with your company, we have always received excellent service from your technicians. Thank you.
William - Pleasant Grove, AL 35127
Response from Perfect Service Heating & Air:

We're so glad you had a positive experience with us. Thank you for your kind words and support.

Review
mr parker was very professional and nice did a great job.
Jerome - Pleasant Grove, AL 35127
Review
Collin really did a great job on my unit he was very professional with his work had his plan on what he was supposed to be doing did it in a timely manner and had a great conversation
Wesley - Pleasant Grove, AL 35127
Review
The young man who came to my house was very professional and did a great job. He let me know how well my air conditioner was for its age. I was happy with his service.
James M. Wells - Pleasant Grove, AL 35127
Review
Parker was my service technician. He was very thorough, knowledgeable and kind.
Regina - Pleasant Grove, AL 35127
Review
The tech was professional, respectful and performed the job in a timely manner.
Hazel - Pleasant Grove, AL 35127
Review
Heating and Air technician came out and performed a tuneup was very thorough and precise. Respected our home, covered his boots with bags to prevent tracking dirt inside. Was considerate of my 1 year old sleeping in the room near the the thermostat.
Michael - Pleasant Grove, AL 35127
Review
Awesome
Anthony - Pleasant Grove, AL 35127
Review
did a first rate job
JERRY - Pleasant Grove, AL 35127
Review
Polite, knowledgeable, very good at explaining the processes and overall customer service.
ERIC - Pleasant Grove, AL 35127
Review
The service was very good and professional.
JANICE - Pleasant Grove, AL 35127
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