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Pell City, AL

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Heating & AC Repair, Replacement and HVAC Contractor in Pell City AL

Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Pell City, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!

Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Pell City, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!

Recent Jobs and Reviews in Pell City, AL

Rated 4.9 out of 5 stars based on 74 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, with customers expressing high levels of satisfaction, appreciation, and loyalty. The most prominent theme is professionalism, followed closely by courtesy, friendliness, and politeness, which suggests the technicians left strong personal impressions as well as completing their work. Customers frequently praise the thoroughness and quality of the service, noting that the technicians took their time, paid attention to detail, and did not rush. Clear communication is another recurring strength, as many reviewers valued having each step and finding explained patiently and in detail, which left them feeling informed and respected. Punctuality, efficiency, and the ability to accommodate tight schedules also come up repeatedly, along with appreciation for clean worksites and diligent teamwork. Several customers highlight the technicians' knowledge and problem-solving skills, particularly their ability to diagnose and resolve issues effectively. The emotional tone is warm and grateful, with many customers describing themselves as very pleased or happy, expressing trust in the company, and indicating a desire to continue the relationship through repeat visits, ongoing maintenance, and recommendations to others.

Pell City, AL at a glance

Perfect Service Heating & Air has completed 25 jobs in Pell City, AL between September 2026 and October 2026.

The 25 customer reviews shown here average 5.0 out of 5.

The most recent job was on October 13, 2026.

Perfect Service Heating & Air has completed 122 jobs in Pell City, AL in the last 12 months. The first job there was in December 2015.

Our Local Reviews by City

Job Locations and Reviews

Colby I.
Colby I. Checked in
Performed a service agreement visit to inspect the UV light system and verify proper operation. Confirmed the UV lamp was energizing and functioning as intended, with no faults or performance issues identified.
Pell City, AL 35128
Tahleb O.
Tahleb O. Checked in
Responded to callback regarding water leak issue. Investigated the previously reported leak location, verified current system status, and confirmed proper resolution of the water intrusion problem. Ensured all plumbing connections were secure and no further leakage was present.
Pell City, AL 35128
Colby I.
Colby I. Checked in
Responded to service call for appliance that would not stay powered on and was producing unusual noise during operation. Diagnosed intermittent power issue and identified source of operational noise. Performed necessary troubleshooting and repairs to restore proper functionality.
Pell City, AL 35125
Jesse M.
Jesse M. Checked in
Performed comprehensive clean and check service on a 6-7 year old HVAC system during first service call. Completed standard maintenance procedures including system inspection and cleaning, noting that unit does not have UV light installation and is not covered under existing service agreement.
Pell City, AL 35125
Colby I.
Colby I. Checked in
Completed turnover inspection and assessment of indoor air quality system. Verified proper operation of all IAQ equipment and components. Ensured system meets performance specifications and provided operational overview.
Pell City, AL 35125
Colby I.
Colby I. Checked in
I'm unable to generate a service report summary as no specific service details were provided. The service_details field contains only "Clean & Check -" without any information about the work performed, equipment serviced, findings, or actions taken. To create an accurate service report, I would need details such as: - Type of equipment serviced - Specific maintenance tasks performed - Any issues identified or resolved - Parts cleaned, inspected, or adjusted - System performance results Please provide the complete service details to generate an appropriate summary.
Pell City, AL 35128
Micah D.
Micah D. Checked in
Based on the limited information provided, I'm unable to generate a meaningful service report. The service details "ret nta. Service Agreement Visit - ret nta" do not contain sufficient information about the work performed, equipment serviced, issues identified, or actions taken during the visit. To create an accurate service report, I would need details such as: - Type of equipment or system serviced - Specific maintenance tasks performed - Any repairs or adjustments made - Conditions found during inspection - Parts replaced or components tested Please provide complete service visit documentation to generate an appropriate technical summary.
Pell City, AL 35128
Mahari O.
Mahari O. Checked in
Completed first service agreement visit for heating system model 8H8A under 12-month warranty coverage with UV light installation. Performed comprehensive system inspection, verified proper operation of all heating components, and confirmed UV light functionality. All equipment operating within manufacturer specifications.
Pell City, AL 35128
Brady C.
Brady C. Checked in
Completed first service agreement visit for heating system maintenance on a 4-ton heat pump unit with 12-month warranty coverage and UV light system. Performed comprehensive system inspection, verified proper operation of all heating components, and confirmed UV light functionality as part of routine preventive maintenance agreement.
Pell City, AL 35125
Brady C.
Brady C. Checked in
Completed Protection Visit inspection and identified water leaking from the condensate pipe. Assessed the condensate drainage system, determined the source of the leak, and performed necessary repairs to resolve the water discharge issue from the condensate line.
Pell City, AL 35125
Josh C.
Josh C. Checked in
Completed drive-by inspection of property to assess current service needs and overall system status. Conducted visual evaluation of exterior equipment and surrounding areas to identify any immediate concerns or maintenance requirements. All observations documented for follow-up service scheduling as needed.
Pell City, AL 35125
Matt H.
Matt H. Checked in
Responded to service call at rental property where customer's primary address SASC was incorrectly used for service request. Verified correct property location and updated service records to reflect accurate site information for future service calls.
Pell City, AL 35125
Tim N.
Tim N. Checked in
Performed seasonal air conditioning safety and maintenance inspection on a 7-year-old system experiencing short cycling issues. Diagnosed and resolved the short cycling condition by checking refrigerant levels, cleaning condenser coils, verifying proper airflow, and testing electrical components and thermostat operation. System restored to normal operating cycle with all safety checks completed and unit running efficiently.
Pell City, AL 35125
Joey C.
Joey C. Checked in
Responded to no cooling complaint on recently installed air conditioning system under warranty. Diagnosed failed condenser fan motor and initiated replacement under first-year warranty coverage. Unit currently work in progress pending motor installation to restore proper system operation.
Pell City, AL 35128
Garrett S.
Garrett S. Checked in
Completed a drive-by inspection of the property to assess current conditions and identify any visible concerns or maintenance needs. Visual observation was conducted from the exterior to document the overall status of the site.
Pell City, AL 35125
Sam O.
Sam O. Checked in
Responded to a no cooling complaint at a new address for an exterior condensing unit. Diagnosed and addressed the issue preventing proper system operation. Unit restored to normal cooling function upon completion of service call.
Pell City, AL 35128
David B.
David B. Checked in
Responded to no cooling complaint on recently installed air conditioning system still under warranty. Diagnosed and resolved the issue with the AC unit. System restored to proper operation with no charge due to first-year warranty coverage.
Pell City, AL 35128
Scott H.
Scott H. Checked in
Completed first service call and system activation for a 12H12A heating unit covered under warranty through September 2026. Performed equipment turnover procedures, verified proper operation of all components including UV system and PM encapsulation features installed previously. System tested and confirmed operational, customer oriented on equipment functions and maintenance requirements.
Pell City, AL 35125
David B.
David B. Checked in
Completed routine maintenance service on HVAC system that was not cooling properly. Performed standard diagnostic checks, inspected refrigerant levels, and restored system to proper operating condition. System tested and verified to be functioning correctly upon completion.
Pell City, AL 35125
Jesse M.
Jesse M. Checked in
Performed comprehensive Turn Over Indoor Air Quality assessment of HVAC system and building conditions. Evaluated air filtration components, ventilation rates, and environmental parameters to establish baseline IAQ metrics for newly commissioned facility. Documented system performance and provided recommendations for optimal air quality maintenance.
Pell City, AL 35125
Clay B.
Clay B. Checked in
Performed comprehensive Clean & Check service on air conditioning and condensing unit system under warranty coverage. Completed thorough inspection and maintenance of HVAC equipment, including indoor air quality assessment. All system components were cleaned, tested, and verified to be operating within manufacturer specifications.
Pell City, AL 35128
Scott H.
Scott H. Checked in
Responded to second service call for tankless water heater system originally installed in 2020, currently under 5-year parts and 1-year labor warranty with 15-year heat exchanger coverage. Performed comprehensive system evaluation including UV light component inspection and addressed reported operational issues with the tankless unit. Completed Turn Over H20 service protocol to diagnose and resolve water heater performance concerns.
Pell City, AL 35128
Colby I.
Colby I. Checked in
Completed service agreement visit on HVAC system with multiple units (5H2A and 10H1A configurations). Performed routine maintenance inspection and verified UV light and SREDUCT components are functioning properly under existing warranty coverage. System operational and all equipment tested within normal parameters.
Pell City, AL 35125
Joey C.
Joey C. Checked in
Responded to a no cooling complaint on an air conditioning system. Upon inspection, found the capacitor had failed again after previous replacement. Installed new capacitor to restore proper system operation.
Pell city, AL 35128
Scott H.
Scott H. Checked in
Successfully completed installation of an Ameristar 2.5 ton heat pump and air handler system. All equipment was properly mounted, electrical connections were made to code, refrigerant lines were installed and charged to manufacturer specifications, and the system was tested to ensure optimal performance and efficiency.
Pell City, AL 35125
Review
Tim did a great job
Ginger - Pell City, AL 35128
Review
Service representative very efficient and professional. Arrived at scheduled time and briefed us during the job and gave us a summary of work done upon completion.
Jerry - Pell City, AL 35125
Review
Tech did a great job
Keith - Pell City, AL 35125
Response from Perfect Service Heating & Air:

We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.

Review
he was very courteous remembered to put his slippers all over his shoes when he came in the house. He was very thorough. He’s a good man.
Carol - Pell City, AL 35128
Review
Polite, well-versed in heating and air timely
Dana - Pell City, AL 35128
Review
Very professional, knowledgeable and friendly service!
Mrs Sha - Pell City, AL 35125
Review
Jake was super nice and made sure everything was working to our expectations before he left..
Paul - Pell City, AL 35128
Review
He was here and done in no time.
Carol - Pell City, AL 35128
Review
Perfect Service has always lived up to its name, and T.J. has certainly kept the tradition. Obviously takes pride in his work, defines professionalism. Above all thorough. I always recommend Perfect Service.
David - Pell City, AL 35128
Review
Great guy very polite
Keith - Pell City, AL 35125
Review
Great job
Kay - Pell City, AL 35128
Review
Great service Very nice and polite gentleman
Lojuana - Pell City, AL 35128
Review
Thanks for keeping my units maintained. After the initial installation of all four units, Perfect Air and Heating has been maintaining these. My last technician, Chris, performed the maintenance and did a fine job. In and out, units inspected and all running well. Very professional service.
Ken - Pell City, AL 35128
Review
Chris is excellent and hardworking very pleased with his work and recommend him to anyone!
Dennis - Pell City, AL 35128
Review
Great service , look forward seeing them
Carol - Pell City, AL 35128
Review
My service tech was fantastic. Very polite and personable. Finished his work in about 30 minutes, and went over his findings before he left. Wonderful experience!
ANNA - Pell City, AL 35125
Review
Very personal and nice.
VICKY - Pell City, AL 35125
Review
Awesome service
MIRIAM - Pell City, AL 35128
Review
Eli, the technician, was professional as well as very thorough. He answered all my questions and didn’t get in a hurry to finish. The only problem I had was he was suppose to be here between 4 and 6. It was 6:45 before he arrived. For this reason, I am rating the convenience of the service as average.
JOANNA - Pell City, AL 35128
Review
Was surprised no one came by to make sure the job was done right. The workers were very good and respectful, I would have them back to do other work👍
CAROL - Pell City, AL 35128
Review
Fastest technician yet.
LAKIN - Pell City, AL 35128
Review
jeremy is very knowledgeable and helpful with his work.
RAY - Pell City, AL 35128
Review
Great
JEFF - Pell City, AL 35125
Review
Jesse checked my heater as part of its regularly scheduled maintenance. He came to my home on time and was very polite and professional! He went over everything he did with me before he left and was finished in less than 30 minutes. Super nice guy! I’m very pleased with Perfect Service since they replaced my AC unit this summer. They called and reminded me that service was due and scheduled me at my convenience which was fantastic. Highly recommend!
ANNA - Pell City, AL 35125
Review
Great Service. Nice Guy
DON - Pell City, AL 35128
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