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Pell City, AL

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Heating & AC Repair, Replacement and HVAC Contractor in Pell City AL

Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Pell City, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!

Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Pell City, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!

Recent Jobs and Reviews in Pell City, AL

Rated 4.9 out of 5 stars based on 68 customer reviews

Customers say: The overall sentiment expressed across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently praise the professionalism, knowledge, and courtesy of the service technicians, highlighting their polite demeanor, clear communication, and respectful attitudes. There is strong enthusiasm for the quality of work performed, with reviewers frequently noting thoroughness, efficiency, and timeliness in completing tasks. Many customers express confidence in the technicians' expertise and appreciate their ability to explain issues clearly and answer questions professionally. The friendly and personable nature of the service providers stands out as a recurring theme, with several customers specifically requesting the same technician for future visits. Additional positive sentiments include appreciation for going above and beyond expectations, working effectively under challenging conditions, and maintaining clean, tidy work environments. Customers also value the transparency in identifying potential future issues and the professionalism demonstrated in handling warranty work and adding preventative equipment at no cost. The strong trend of recommending the service to others and expressing loyalty as long-term customers underscores the consistently positive experience and trust built through reliable, high-quality service delivery.

Pell City, AL at a glance

Perfect Service Heating & Air has completed 25 jobs in Pell City, AL between August 2026 and September 2026.

The 26 customer reviews shown here average 4.9 out of 5.

The most recent job was on September 23, 2026.

Our Local Reviews by City

Job Locations and Reviews

Colby I.
Colby I. Checked in
I'm unable to generate a service report summary as no specific service details were provided. The service_details field contains only "Clean & Check -" without any information about the work performed, equipment serviced, findings, or actions taken. To create an accurate service report, I would need details such as: - Type of equipment serviced - Specific maintenance tasks performed - Any issues identified or resolved - Parts cleaned, inspected, or adjusted - System performance results Please provide the complete service details to generate an appropriate summary.
Pell City, AL 35128
Review
Micah was here on time and explained what he was going to do and efficient in what he needed to do to do.
Charles - Pell City, AL 35128
Micah D.
Micah D. Checked in
Based on the limited information provided, I'm unable to generate a meaningful service report. The service details "ret nta. Service Agreement Visit - ret nta" do not contain sufficient information about the work performed, equipment serviced, issues identified, or actions taken during the visit. To create an accurate service report, I would need details such as: - Type of equipment or system serviced - Specific maintenance tasks performed - Any repairs or adjustments made - Conditions found during inspection - Parts replaced or components tested Please provide complete service visit documentation to generate an appropriate technical summary.
Pell City, AL 35128
Mahari O.
Mahari O. Checked in
Completed first service agreement visit for heating system model 8H8A under 12-month warranty coverage with UV light installation. Performed comprehensive system inspection, verified proper operation of all heating components, and confirmed UV light functionality. All equipment operating within manufacturer specifications.
Pell City, AL 35128
Brady C.
Brady C. Checked in
Completed first service agreement visit for heating system maintenance on a 4-ton heat pump unit with 12-month warranty coverage and UV light system. Performed comprehensive system inspection, verified proper operation of all heating components, and confirmed UV light functionality as part of routine preventive maintenance agreement.
Pell City, AL 35125
Brady C.
Brady C. Checked in
Completed Protection Visit inspection and identified water leaking from the condensate pipe. Assessed the condensate drainage system, determined the source of the leak, and performed necessary repairs to resolve the water discharge issue from the condensate line.
Pell City, AL 35125
Josh C.
Josh C. Checked in
Completed drive-by inspection of property to assess current service needs and overall system status. Conducted visual evaluation of exterior equipment and surrounding areas to identify any immediate concerns or maintenance requirements. All observations documented for follow-up service scheduling as needed.
Pell City, AL 35125
Matt H.
Matt H. Checked in
Responded to service call at rental property where customer's primary address SASC was incorrectly used for service request. Verified correct property location and updated service records to reflect accurate site information for future service calls.
Pell City, AL 35125
Tim N.
Tim N. Checked in
Performed seasonal air conditioning safety and maintenance inspection on a 7-year-old system experiencing short cycling issues. Diagnosed and resolved the short cycling condition by checking refrigerant levels, cleaning condenser coils, verifying proper airflow, and testing electrical components and thermostat operation. System restored to normal operating cycle with all safety checks completed and unit running efficiently.
Pell City, AL 35125
Review
He was very polite new exactly what to do .l would want him to come back again.
Carol - Pell City, AL 35128
Joey C.
Joey C. Checked in
Responded to no cooling complaint on recently installed air conditioning system under warranty. Diagnosed failed condenser fan motor and initiated replacement under first-year warranty coverage. Unit currently work in progress pending motor installation to restore proper system operation.
Pell City, AL 35128
Garrett S.
Garrett S. Checked in
Completed a drive-by inspection of the property to assess current conditions and identify any visible concerns or maintenance needs. Visual observation was conducted from the exterior to document the overall status of the site.
Pell City, AL 35125
Sam O.
Sam O. Checked in
Responded to a no cooling complaint at a new address for an exterior condensing unit. Diagnosed and addressed the issue preventing proper system operation. Unit restored to normal cooling function upon completion of service call.
Pell City, AL 35128
Review
Excellent service
Vicky - Pell City, AL 35128
David B.
David B. Checked in
Responded to no cooling complaint on recently installed air conditioning system still under warranty. Diagnosed and resolved the issue with the AC unit. System restored to proper operation with no charge due to first-year warranty coverage.
Pell City, AL 35128
Scott H.
Scott H. Checked in
Completed first service call and system activation for a 12H12A heating unit covered under warranty through September 2026. Performed equipment turnover procedures, verified proper operation of all components including UV system and PM encapsulation features installed previously. System tested and confirmed operational, customer oriented on equipment functions and maintenance requirements.
Pell City, AL 35125
David B.
David B. Checked in
Completed routine maintenance service on HVAC system that was not cooling properly. Performed standard diagnostic checks, inspected refrigerant levels, and restored system to proper operating condition. System tested and verified to be functioning correctly upon completion.
Pell City, AL 35125
Jesse M.
Jesse M. Checked in
Performed comprehensive Turn Over Indoor Air Quality assessment of HVAC system and building conditions. Evaluated air filtration components, ventilation rates, and environmental parameters to establish baseline IAQ metrics for newly commissioned facility. Documented system performance and provided recommendations for optimal air quality maintenance.
Pell City, AL 35125
Clay B.
Clay B. Checked in
Performed comprehensive Clean & Check service on air conditioning and condensing unit system under warranty coverage. Completed thorough inspection and maintenance of HVAC equipment, including indoor air quality assessment. All system components were cleaned, tested, and verified to be operating within manufacturer specifications.
Pell City, AL 35128
Scott H.
Scott H. Checked in
Responded to second service call for tankless water heater system originally installed in 2020, currently under 5-year parts and 1-year labor warranty with 15-year heat exchanger coverage. Performed comprehensive system evaluation including UV light component inspection and addressed reported operational issues with the tankless unit. Completed Turn Over H20 service protocol to diagnose and resolve water heater performance concerns.
Pell City, AL 35128
Colby I.
Colby I. Checked in
Completed service agreement visit on HVAC system with multiple units (5H2A and 10H1A configurations). Performed routine maintenance inspection and verified UV light and SREDUCT components are functioning properly under existing warranty coverage. System operational and all equipment tested within normal parameters.
Pell City, AL 35125
Joey C.
Joey C. Checked in
Responded to a no cooling complaint on an air conditioning system. Upon inspection, found the capacitor had failed again after previous replacement. Installed new capacitor to restore proper system operation.
Pell city, AL 35128
Scott H.
Scott H. Checked in
Successfully completed installation of an Ameristar 2.5 ton heat pump and air handler system. All equipment was properly mounted, electrical connections were made to code, refrigerant lines were installed and charged to manufacturer specifications, and the system was tested to ensure optimal performance and efficiency.
Pell City, AL 35125
Scott H.
Scott H. Checked in
Performed equipment turnover procedures to transition system to operational status. Conducted comprehensive inspection of all components, verified proper installation and functionality, and confirmed system parameters met specifications. Provided operational overview and ensured equipment was ready for use.
Pell City, AL 35125
Joey C.
Joey C. Checked in
Completed drive-by assessment to provide estimate for removing HVAC unit from floor joist installation. Evaluated current mounting configuration and discussed project scope and requirements with property contact to determine proper reinstallation approach.
Pell city, AL 35128
Sam O.
Sam O. Checked in
Completed first service agreement visit for two HVAC units under 12-month warranty. Performed comprehensive system inspection and maintenance on both 4H4AX2 units equipped with UV light systems. All equipment operating within manufacturer specifications with no deficiencies noted at time of service.
Pell City, AL 35128
Jesse M.
Jesse M. Checked in
Conducted exterior visual inspection of property and equipment. No service work was performed or required at this time.
Pell city, AL 35125
Colby I.
Colby I. Checked in
I don't have any service details to work with. The service_details section shows only `"SASC -"` with no actual information about the work performed. To generate an accurate service report, I would need details such as: - Type of equipment serviced - Problems identified - Repairs or maintenance performed - Parts replaced - Tests conducted - System conditions found Please provide the complete service details so I can create an appropriate summary of the work completed.
Pell city, AL 35125
Review
Kimberly Sue “Kim” Abbott - Pell City, AL 35128
Response from Perfect Service Heating & Air:

Thank you for the 5-star rating, Kimberly Sue “Kim” Abbott! We appreciate your support.

Review
would have been better but had to wait almost 9hrs foe service
John - Pell City, AL 35125
Review
Mike done a great job fixing my air and explaining the issue
Keith - Pell City, AL 35125
Review
Clay, showed up as communicated. He was able to troubleshoot the issue and solve the problem quickly. Very professional and will always welcome back.
Ken - Pell City, AL 35128
Review
Micah was very friendly and professional. He kept me informed of what he was doing and where he would be the entire time he was on property and he explained everything before he left.
Foster - Pell City, AL 35125
Review
He was very polite and nice and very thorough
Sandra - Pell City, AL 35125
Review
Excellent service
Daniel - Pell City, AL 35125
Review
Great Service!!
Rebecca - Pell City, AL 35128
Review
On time and very friendly.
Alton - Pell City, AL 35128
Review
Anthony was our Perfect Service repair man and he was very efficient and checked all the boxes for us and gave us ideas to help our system be more efficient
Charles - Pell City, AL 35128
Review
The 2 prior visits were awful. The men who came were pushy trying to sell expensive makeovers to our vents, etc. Very aggressive in their sales approach, in spite of repeatedly telling them we couldn’t afford it. My husband has cancer and they had me in tears telling me that my units warranty was now null and void and other things. All in all, the whole of these visits bordered on elder abuse in my opinion, and caused me excessive worry over yet another thing thing we can’t afford. This last visit was pleasant, the young man was kind and not pushy at all like the 2 previous visits.
Pat - Pell City, AL 35125
Review
Thorough and polite
Joseph - Pell City, AL 35125
Review
My wife and I were very impressed how professional polite/courteous Mr. Diaz performed his duties in our home. I am trusting that the management at Perfect Service will be made aware of this service we received. Mr. Diaz is a prime employee to be representing your company. My wife and I request that management recognize Mr. Diaz and thank him personally for us and we look forward to our next service experience.
Ronald Stokes - Pell City, AL 35128
Review
Chris was here on time and hot right to work made sure all was good
Charles - Pell City, AL 35128
Review
Very polite man knew what he was doing. Did a good job.
Carol - Pell City, AL 35128
Review
Good service
Rhonda - Pell City, AL 35125
Review
He was a fine person. Great manners willing to help. Let me know everything he was doing. He was just a great person. He’s very good employee.
Carol - Pell City, AL 35128
Review
Tim did a great job
Ginger - Pell City, AL 35128
Review
Service representative very efficient and professional. Arrived at scheduled time and briefed us during the job and gave us a summary of work done upon completion.
Jerry - Pell City, AL 35125
Review
Tech did a great job
Keith - Pell City, AL 35125
Response from Perfect Service Heating & Air:

We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.

Review
he was very courteous remembered to put his slippers all over his shoes when he came in the house. He was very thorough. He’s a good man.
Carol - Pell City, AL 35128
Review
Polite, well-versed in heating and air timely
Dana - Pell City, AL 35128
Review
Very professional, knowledgeable and friendly service!
Mrs Sha - Pell City, AL 35125
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