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Bessemer, AL

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Heating & AC Repair, Replacement and HVAC Contractor in Bessemer, AL

Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Bessemer, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!

Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Bessemer, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!

Recent Jobs and Reviews in Bessemer, AL

Rated 4.9 out of 5 stars based on 96 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction with the service provided. Customers consistently praise the professionalism, courtesy, and friendliness of the technicians, highlighting their punctuality, thoroughness, and excellent communication skills. A recurring theme is the technicians' dedication to explaining processes clearly, keeping customers informed throughout the service, and taking time to ensure work is completed properly. Many reviewers express appreciation for the knowledgeable and efficient problem-solving abilities demonstrated, with several noting quick response times and willingness to work extended hours to resolve urgent issues. The company's commitment to quality service is frequently mentioned, with customers feeling valued and well-treated. Positive emotions such as relief, satisfaction, and confidence permeate the reviews, with multiple customers explicitly recommending the company and expressing their intention to continue using these services. The general tone is one of trust and appreciation, with customers feeling their needs were prioritized and their concerns addressed with genuine care and expertise.

Our Local Reviews by City

Job Locations and Reviews

Scott H.
Scott H. Checked in
Responded to new customer service call for no air conditioning. Performed complete equipment turn-over inspection and startup procedures to verify proper system operation and functionality.
Bessemer, AL 35022
Tahlib O.
Tahlib O. Checked in
Responded to warranty call for air conditioning system not cooling properly. Diagnosed and identified issue with thermostat operation. Completed necessary repairs to restore proper cooling function and verified system operation before departure.
Bessemer, AL 35022
Demark D.
Demark D. Checked in
Completed warranty service agreement visit on 3-ton heat pump system. Inspected UV condensate reduction system and verified proper operation. All components functioning within manufacturer specifications under 12-month warranty coverage.
Bessemer, AL 35022
Carter P.
Carter P. Checked in
Completed second service agreement visit under 12-month warranty coverage for unit 5H5A. Performed routine maintenance inspection and system evaluation per warranty agreement terms. All components operating within normal parameters with no service issues identified.
Bessemer, AL 35022
Jacob R.
Jacob R. Checked in
Completed exterior drive-by inspection of property to assess current conditions and identify any visible concerns requiring attention. Conducted visual evaluation of accessible areas and documented observations for follow-up recommendations.
Bessemer, AL 35022
Jacob R.
Jacob R. Checked in
Replaced defective pump on multi-head mini-split system under warranty. Removed failed pump assembly, installed new OEM replacement unit, and verified proper operation of all zones. System tested and confirmed functioning correctly with adequate drainage across all indoor units.
Bessemer, AL 35022
Colby I.
Colby I. Checked in
Performed comprehensive clean and check service on HVAC system. Inspected all major components, cleaned condenser coils and evaporator assembly, verified refrigerant levels, tested electrical connections, and confirmed proper system operation and airflow.
Bessemer, AL 35020
Colby I.
Colby I. Checked in
Responded to a service agreement call and determined upon arrival that the equipment in question does not belong to our company's service portfolio. No work was performed as the unit is serviced by another provider.
Bessemer, AL 35023
Clay B.
Clay B. Checked in
Completed routine service agreement maintenance visit on HVAC system under 12-year warranty coverage. Performed comprehensive system inspection, verified proper operation of all components, and confirmed equipment is functioning within manufacturer specifications.
Bessemer, AL 35022
Tim N.
Tim N. Checked in
Completed first service agreement visit for air conditioning system. Performed comprehensive system inspection, checked refrigerant levels, cleaned condenser coils, verified thermostat operation, and ensured all components were functioning within manufacturer specifications. System is operating efficiently with no issues identified.
Bessemer, AL 35023
Parker V.
Parker V. Checked in
I'm unable to generate a service report summary because no actual service details were provided. The service_details field contains only the text "Service Agreement Visit -" without any information about the work performed, equipment serviced, issues identified, or actions taken. To create an accurate service report, I would need details such as: - Type of equipment or system serviced - Specific tasks performed (inspection, maintenance, repair, installation) - Problems identified and resolved - Parts replaced or adjusted - Test results or measurements taken Please provide the complete service visit details so I can generate an appropriate summary.
Bessemer, AL 35022
JEFF B.
JEFF B. Checked in
Completed equipment turnover procedures, ensuring all systems were properly transferred and operational. Verified equipment functionality, documented current operating conditions, and confirmed all components were in acceptable working order for the receiving party.
Bessemer, AL 35022
Clay B.
Clay B. Checked in
Performed comprehensive clean and check service on air conditioning system. Inspected all major components, cleaned condenser coils, checked refrigerant levels, tested electrical connections, and verified proper system operation. Unit is functioning within normal parameters.
Bessemer, AL 35020
Matt H.
Matt H. Checked in
Completed initial moisture control system turnover inspection following air conditioning installation in crawl space and encapsulation area. Verified proper integration of moisture control equipment with HVAC system and plumbing connections. Confirmed all components operational and system ready for service.
Bessemer, AL 35020
Jesse M.
Jesse M. Checked in
Performed equipment turnover procedures to prepare unit for operational handoff. Conducted comprehensive system inspection, verified all components were functioning within normal parameters, and documented equipment status. Completed final checks and prepared unit for transfer to end user.
Bessemer, AL 35022
Colby I.
Colby I. Checked in
Completed comprehensive clean and check service on two HVAC units. Performed thorough inspection, cleaning, and testing of both systems to ensure optimal performance and efficiency. All components were evaluated, filters serviced, and units confirmed to be operating within normal parameters.
Bessemer, AL 35022
Colby I.
Colby I. Checked in
Completed first Service Agreement maintenance visit on 6H6A piggyback system under 12-year warranty covering air conditioning units 1-3. Performed comprehensive inspection, filter changes, refrigerant level checks, electrical connection testing, and condenser coil cleaning on all three AC units to ensure optimal system performance and maintain warranty compliance.
Bessemer, AL 35022
Eli S.
Eli S. Checked in
Responded to callback for CBS DMARK main unit to address ongoing operational concerns. Performed diagnostic evaluation of the main unit, verified system functionality, and confirmed proper operation of all components. Completed necessary adjustments to ensure the unit is operating within manufacturer specifications.
Bessemer, AL 35022
Eli S.
Eli S. Checked in
Responded to a service call for unit 12H12A and determined that the equipment is not under our company's service responsibility or ownership. No service work was performed as the unit falls outside our service agreement coverage.
Bessemer, AL 35020
Parker V.
Parker V. Checked in
I'm unable to generate a service report summary because no service details were provided. The service_details section contains only "Service Agreement Visit -" without any information about the work performed, equipment serviced, or issues addressed. Please provide the specific details of the service visit, including: - Type of equipment or system serviced - Problems identified or reported - Actions taken during the visit - Any repairs, adjustments, or maintenance performed - Results or outcomes of the service Once you provide these details, I'll create a concise professional summary of the work completed.
Bessemer, AL 35022
Tyler G.
Tyler G. Checked in
Completed scheduled service agreement visit for air conditioning system. Performed routine maintenance inspection and system evaluation as part of preventative maintenance program.
Bessemer, AL 35022
Allen C.
Allen C. Checked in
Completed first seasonal startup and equipment turnover for AC units 1-3 at encapsulation facility. Performed comprehensive system checks, verified operational parameters, and ensured all air conditioning equipment was functioning properly for the upcoming cooling season. Successfully transferred equipment responsibility with all units running within manufacturer specifications.
Bessemer, AL 35022
Skyler S.
Skyler S. Checked in
Performed comprehensive clean and check maintenance on one older HVAC unit. Completed standard inspection procedures, cleaned components, and verified system operation. Unit serviced for elderly homeowners who required basic maintenance service.
Bessemer, AL 35023
Jacob R.
Jacob R. Checked in
Installed warranty ultraviolet light system as part of preventive maintenance service. Completed installation and verified proper operation of UV unit to ensure optimal air quality performance.
Bessemer, AL 35022
Review
Josh was polite, thorough and professional. He takes his responsibilities seriously,
Glenn - Bessemer, AL 35023
Review
Matt was awesome and represents your company very well!
Keith - Bessemer, AL 35022
Review
Great Service
William - Bessemer, AL 35022
Review
Great Service
William - Bessemer, AL 35022
Review
He was extremely nice
Pauline - Bessemer, AL 35020
Review
Very professional
Kathy - Bessemer, AL 35020
Review
Very polite and respectful. He used shoe covering before entering my home. Will be getting the maintenance plan for the year. I will be requesting Darius.
Leveretis - Bessemer, AL 35022
Review
Kyle was excellent and represents your company well.
Keith - Bessemer, AL 35022
Review
Professional, courteous, polite, and well qualified to always care for my HVAC system. He should be assigned to the most challenging task to prove his talents leading to promotion
Jerry - Bessemer, AL 35023
Review
Our Summer Service was performed by Blake Adair. I cannot say enough about this young man. He was very professional, knowledgeable, kind and respectful. He’s a very happy employee who is proud to be part of the Perfect Service Heating & Air team and it shows in the way he represents and speaks about the company. The feels like temperature outside was over 104 degrees when he serviced our unit. After performing the service this young man was covered in sweat and had already worked all day as we were nearing 6:30 pm, I know he had to be exhausted as my own son’s work in these blistering conditions. One would expect to see the wear & tear of the day and the extreme temperatures weighing on anyone and starting to drain their patience and personality at this point, when they’ve pushed their body so far, and have to be ready to call it a day and get out of the heat and into the comfort of their home and a shower. Not Blake, though he was exhausted, parched and wiping sweat from his eyes as my husband handed him a bottled water, he thanked him for the water and the opportunity to do our Summer Service. I mentioned my concerns for anyone working in these conditions as I worry about my own son’s working in these conditions everyday. He responded by saying, “ Sometimes the temperatures can be challenging but customer’s like y’all and doing a job I really like for a company that I love, that takes care of its employees, makes it worth it. What can I say, I love where I work and love what I do and look forward to one day moving into sales and management in the future.” I have to say it was so refreshing to interact with someone who takes pride in their work, loves the company they work for and isn’t afraid of work! Perfect Service Heating & Air is blessed to have this young man representing them. He’s definitely an asset to your company! This young man is gonna give you his best and perform at 💯 % whether you’re his first stop in the morning or a last minute add on at the end of the day! I hope the powers that be within Perfect Service Heating & A/C know what and asset this man is to the company. If given the opportunity, with his people skills and work ethic this young man will become one of your top sales people. Ask for Blake Adair, you won’t be disappointed!!!
Ellen - Bessemer, AL 35023
Review
Good service
Laurie - Bessemer, AL 35022
Review
Excellent Service
William - Bessemer, AL 35022
Review
Excellent Service!
Connie - Bessemer, AL 35022
Review
Great Service.
Curtis - Bessemer, AL 35023
Review
Anthony was courteous, professional and he even took the time to put in a smoke alarm battery that I could not reach. I would rate him “excellent” in his work ethic. And I would rate him “amazing” as a fine young man. Thank you Heating and Air for hiring such high quality service techs! Wanda Davis
Wanda - Bessemer, AL 35022
Review
Tim Nillson great job servicing our system.
James - Bessemer, AL 35020
Review
Colby was on time, very friendly and courteous. He wrote a detailed report of what he had done and the condition of my furnace. He seemed very experienced in his profession.
Barbara - Bessemer, AL 35020
Review
Excellent Service
Patricia - Bessemer, AL 35022
Review
Bo was very knowledgeable.
Richard - Bessemer, AL 35022
Review
Bi-yearly service
Richard - Bessemer, AL 35022
Response from Perfect Service Heating & Air:

We thank you for sharing your positive experience. It made our day.

Review
Mahari arrived right on time and was very polite and friendly. He went straight to work and cleaned both of our HVAC units, checked them out to be sure everything was working well. I was impressed by the time and effort he spent on the job.
Connie - Bessemer, AL 35022
Review
Excellent
Shauntasha - Bessemer, AL 35022
Response from Perfect Service Heating & Air:

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Review
Thomas,the service was courteous,did a great job and showed photos of the cleaning he did on my system .He was very thorough and I welcome him back for future servicing
Don - Bessemer, AL 35022
Review
The Tech was very professional and courteous.
Johnny - Bessemer, AL 35020
Review
Prompt, courteous, professional & skilled.
Mr Glenn Hooks - Bessemer, AL 35023
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