Ashville, AL

Responded to callback for thermostat malfunction following recent installation. Diagnosed and corrected wiring issue causing unit to power cycle and default to 85° setpoint. Verified proper thermostat operation, tested all heating and cooling functions, and confirmed system maintains programmed temperature settings without resetting.

Performed complete system installation including all necessary equipment, components, and connections. Verified proper operation of all installed systems and ensured functionality met specifications. Completed startup procedures and confirmed system is operating as designed.

Successfully completed installation of new system per manufacturer specifications. All components were properly mounted, connected, and tested to ensure optimal performance and functionality. System startup procedures were performed and verified operational.

Completed first service agreement visit on heating system model 10H10A. Performed standard maintenance inspection and system evaluation on unit not originally installed by our company, noting absence of UV light component. All routine service agreement tasks completed per protocol.

Completed second service agreement visit for dual heating system maintenance. Performed comprehensive inspection and servicing on two heating units (6H6A and 3H3A models) covered under 12-month warranty, with UV light system also present and operational. All equipment tested and confirmed functioning within manufacturer specifications.

Responded to new customer service call for non-operational air conditioning system. Assessed existing aged HVAC unit to diagnose cause of cooling failure and provided customer with findings and recommendations for repair or replacement options.

Responded to warranty service call for split air conditioning system not cooling adequately. Performed diagnostic evaluation of the unit to identify cooling deficiency, checked refrigerant levels, inspected electrical components, and verified proper system operation. Restored system to proper cooling performance per manufacturer specifications.

Responded to a warranty service call for a unit not cooling. Diagnosed the cooling system failure, identified the defective component causing the issue, and completed necessary repairs to restore proper cooling operation. Unit tested and verified to be functioning within manufacturer specifications upon completion.

Responded to service call for air conditioning unit running continuously without cycling off. Diagnosed faulty thermostat that was not properly signaling the system to shut down when desired temperature was reached. Replaced defective thermostat with new unit, calibrated temperature settings, and verified proper system operation with normal on/off cycling restored.

Performed complimentary clean and check inspection on HVAC system. Inspected all system components, verified proper operation, cleaned accessible areas, and confirmed unit functionality. System found to be operating within normal parameters with no immediate service needs identified.

Completed Clean & Check service on HVAC system that was approximately 5 years old or less. Performed standard maintenance inspection and system evaluation as part of a new customer setup through referral.

Completed drive-by assessment of residential HVAC system approximately 5 years old or less. Established new Club Care Advantage Contract (CCAC) for ongoing maintenance and service coverage based on referral from existing customer family member.

Conducted drive-by assessment of property to evaluate potential service needs and determine if assistance could be provided. Performed visual inspection of accessible areas and systems to identify any immediate concerns or issues requiring attention.

Responded to no cooling complaint on split air conditioning system. Diagnosed and resolved cooling issue on 3-ton unit operating under warranty coverage. System restored to proper operation and verified performance upon completion of Service Agreement Visit.

Responded to callback for air conditioning system not maintaining temperature. Performed diagnostic evaluation of cooling system to identify cause of inadequate performance and addressed issues preventing unit from keeping up with cooling demand.

Responded to a callback for an HVAC system not cooling properly. Performed diagnostic inspection and troubleshooting to identify the cause of inadequate cooling performance. Completed necessary repairs to restore proper system operation and cooling functionality.

Responded to warranty service call for HVAC system tripping circuit breaker. Breaker had been previously replaced but unit continued to trip after approximately one hour of operation. Diagnosed electrical issue causing intermittent overcurrent condition and performed necessary troubleshooting to identify root cause of breaker trips.

Responded to callback for HVAC unit that would not shut off. Diagnosed and resolved thermostat wiring issue causing continuous operation. Verified proper system cycling and confirmed unit now responds correctly to temperature settings.

Responded to service call for frozen HVAC unit. Diagnosed cause of freeze-up condition, which typically results from restricted airflow due to dirty air filter, blocked return vents, low refrigerant charge, or malfunctioning blower motor. Thawed evaporator coil, identified and corrected underlying issue to restore proper system operation and prevent recurrence.

Completed encapsulation carpet cleaning process on commercial carpeting. Applied encapsulation cleaning solution using rotary machine with bonnet pads to lift and crystallize soil particles, followed by grooming to ensure even distribution and proper drying.