Heating & AC Repair, Replacement and HVAC Contractor in Pell City AL
Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Pell City, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!
Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Pell City, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!
Recent Jobs and Reviews in Pell City, AL
Pell City, AL at a glance
Perfect Service Heating & Air has completed 25 jobs in Pell City, AL between October 2026 and November 2026.
The 27 customer reviews shown here average 4.9 out of 5.
The most recent job was on November 9, 2026.
Perfect Service Heating & Air has completed 122 jobs in Pell City, AL in the last 12 months. The first job there was in December 2015.
Our Local Reviews by City
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Job Locations and Reviews
Service Agreement Visit was scheduled but the customer canceled the call prior to service. No diagnostic or maintenance work was performed, and the visit was closed without any system adjustments. The unit remains in its current condition, and the visit can be rescheduled at the customer's convenience.
Performed a turn over indoor air quality (IAQ) service, including inspection of the HVAC system and air distribution components. Cleaned or replaced air filtration media, treated the system to improve air quality, and verified proper airflow and system operation upon completion.
Performed first service agreement visit on two heating and cooling systems, including inspection and maintenance of both units. Confirmed that the systems remain under warranty and that the UV light is installed and operating on the equipment.
Performed scheduled heating system service agreement maintenance, completing the second seasonal visit for the unit under active warranty. Inspected and serviced the heating components, verified safe and efficient operation, and confirmed the installed UV germicidal light and encapsulation components were in proper working order.
Performed a turnover reduction service on a heating system, including a second service attempt following an initial call. Verified system operation under warranty coverage, confirmed the installed UV sanitizing component and sensor cap were functioning properly, and completed all necessary checks and adjustments to restore proper operation.
Great job
I can't write an accurate description yet because the service details came through blank. The only content in the service details field is "Service Agreement Visit -", with no information on the work performed, the equipment serviced, or the findings. Please send the actual visit details, such as the trade or system serviced, tasks completed, readings or measurements taken, parts replaced, and any issues found or resolved. Once I have them, I'll write the 1-3 sentence technical summary in the format you specified.
Replaced both existing thermostats with simplified, user-friendly models to improve ease of operation. Removed the original units, installed and wired the replacement thermostats, and verified proper communication with the HVAC equipment and correct system operation in heating and cooling modes. Provided the replacement at no charge as a service accommodation.
Responded to a service call for an inoperative HVAC unit serving the chapel. Performed diagnostic testing on the system's electrical components, controls, and refrigerant circuit to identify the cause of the failure. Isolated the fault and restored the unit to normal operation.
Performed a scheduled service agreement inspection on the outdoor condenser unit, including removal of the cabinet access to evaluate internal components and connect manifold gauges for system diagnostics. Cleared accumulated dirt, leaves, and debris from the base pan and condenser coil surfaces, and noted surface rust on the compressor mounting bracket and tarnishing on the refrigerant lines for continued monitoring. Verified electrical wiring was secured and observed frost accumulation on the cabinet during cold ambient conditions, with the unit operating within normal parameters.
Performed a complete clean and check on a 69-inch, 12/12 pitch roof system with UV-treated and encapsulated components. Inspected the unit for debris, wear, and proper fit, cleaned all surfaces and sealed areas, and verified that the encapsulation and UV protection remained intact and functioning as intended. The system was left in good working condition.
Performed a scheduled maintenance inspection on the outdoor condenser unit, including visual evaluation of the cabinet, louvered coil guard, and base pan. Observed accumulated leaf and debris buildup in the base pan around the compressor compartment, along with oxidized copper refrigerant tubing, and verified the compressor, capacitor, accumulator, and electrical wiring were intact with no evidence of frost, ice, or significant rust. Confirmed the unit sits level on its concrete pad with the condensate/drain line and line set properly routed, and the unit is operating normally.
Very professional and polite young man. Very respectful of my place. Addressed all my concerns and handle the maintenance call within my expectations. Highly recommend him as a HVAC service provider.
Completed second scheduled service agreement visit on two heating units under 12-month warranty coverage. Performed routine inspection and maintenance on both heating systems, verified proper operation and safety controls, and confirmed units are functioning within manufacturer specifications. No UV component was serviced during this visit.
Returned to site to address a recurring issue from the previous service visit. Inspected the system, verified operation and performance, and diagnosed the root cause of the problem. Completed the necessary corrective repairs, tested the equipment through a full operating cycle to confirm proper function, and verified the issue was fully resolved.
I can't write an accurate summary yet because the CallBack Service details are blank. The service details field contains only a label ("CallBack Service -") with no information about the trade, the issue reported, or the work performed. To produce a professional job description, please provide: - The type of service or trade (e.g., HVAC, plumbing, electrical) - The problem or reason for the callback - The diagnostic steps and repairs performed - Any parts replaced or adjustments made - The final outcome or system status Once you share those details, I'll write the concise 1-3 sentence summary in the format you specified.
The service details in your request came through as just "SASC -" with no information about the work performed, so there's nothing for me to base a job description on. Writing one anyway would mean inventing details, which would make the service record inaccurate. Please resend with the specifics of the completed work, such as: - The system or equipment serviced (e.g., split system, furnace, heat pump, condenser) - The reported problem or reason for the visit - Diagnostic findings (e.g., failed capacitor, low refrigerant charge, clogged condensate line) - Repairs or maintenance performed - Parts replaced and any test results (e.g., temperature split, amp draw, pressures) Once I have those details, I'll produce a concise 1-3 sentence description using standard industry terminology and following your formatting rules.
Responded to a regular service request for a no-heat condition. Arrived to evaluate the heating system's failure to produce heat and coordinated follow-up with the customer regarding the repair authorization and next steps before proceeding with further diagnostics and service.
I can't write an accurate job description from what was provided. The service details contain only a heading ("Service Agreement Visit -") with no information on the work performed, equipment serviced, findings, or repairs made, and the trade field was left as "None." Writing a summary from this would mean inventing technical details, which wouldn't be appropriate for a service record. To get a usable description, please send: - The trade or service type (e.g., HVAC, plumbing, electrical) - Equipment or systems serviced - Tasks performed (inspection, cleaning, testing, repairs, part replacements) - Any issues found and how they were resolved Once I have those details, I'll write a concise, professional summary that follows your formatting rules.
Micah was very thorough and explained everything before, during, and after the service that he provided. Very personable and professional. I would, and I have recommended this company to anyone who ask if i know a good heating and air company. I did learn @ this visit they also do plumbing which i was unaware of. If im ever in need of a plumbing service, they will have my business for that too!
Thank you so much, Kara! We're glad Micah was thorough and explained everything before, during and after the service, and we really appreciate you recommending us.
The service details provided for this visit contain no information about the work performed, trade, or equipment serviced, so I can't write an accurate job description. Please share the specifics, such as the type of system or equipment, tasks completed, issues found, and any parts or repairs involved, and I'll turn them into a concise, professional summary.
Received the evaporator coil on the first call and prepared it for installation at the job site. Coordinated the coil replacement to restore proper heat exchange and cooling system operation.
We didn’t get the news we hoped for but got the truth and solutions thanks to his hard work and dedication to finding the problem!
Joey was professional and friendly. He answered my questions and listened to me.
Joey was great and listened to what I had to say as well as answered my questions.
Completed a drive-by camera inspection of the property exterior, visually assessing the overall condition of the structure, roofline, siding, grounds, and surrounding areas. Documented current conditions with photographic evidence and noted no immediate access or entry required for the evaluation.
Performed a scheduled Protection Visit (PPP) on a newer heating system and an older air conditioning system. Inspected and evaluated the operation of both units, noting that the air conditioning system has no UV light installed. Completed all routine preventative maintenance checks and verified that the equipment is operating properly.
Completed the first scheduled service agreement visit covering the camera system only. Inspected and tested camera operation, verified image clarity and field of view, and confirmed the system was functioning as intended at the conclusion of the visit.
Completed a drive-by exterior inspection of the property to visually assess overall condition and identify any visible concerns. Documented observations from the curb for the service record, with no immediate hazards or issues requiring corrective action noted at the time of inspection.
I can't write an accurate job description from what was provided. The service details only say "Service Agreement Visit -" with nothing after the dash, and the trade or profession in the title is blank ("None"). There's no information on the equipment serviced, the work performed, or any issues found. If you send the visit notes, such as tasks completed, readings or measurements, parts replaced, and any problems resolved, I'll write the 1-3 sentence summary in the format you've specified.
Whoever runs this company, please know how much of an asset you have in Cameron Lee! This young man impressed me from the second he got here until he left! His professionalism and work ethic is unmatched! He could have done the same thing other HVAC guys have done and found “a problem” and told me “I found the problem and took care of it so you should be good to go now” but he didn’t! That young man found what could have been the problem and I definitely would have believed it not knowing anything about HVAC but he kept digging and digging until he found the real problem! He knew he couldn’t fix it completely at that moment and was upfront about that and reassured us that the company would get with us to get him, or someone else, out to get it completely fixed! It’s safe and usable right now! Give him a raise! Give him a promotion! Have him training people! That young man is going to save the day for many many people and I’m sure every single customer will be left feeling cared for and respected! Keep up the awesome work Cameron Lee!
Responded to a reported water leak and performed a diagnostic inspection to locate the source of the leak. Identified the affected component, completed the necessary repair, and verified the system held pressure with no remaining leaks. Confirmed proper operation before concluding the service.
Micah was here on time and explained what he was going to do and efficient in what he needed to do to do.
He was very polite new exactly what to do .l would want him to come back again.
Excellent service
would have been better but had to wait almost 9hrs foe service
Mike done a great job fixing my air and explaining the issue
Clay, showed up as communicated. He was able to troubleshoot the issue and solve the problem quickly. Very professional and will always welcome back.
Micah was very friendly and professional. He kept me informed of what he was doing and where he would be the entire time he was on property and he explained everything before he left.
He was very polite and nice and very thorough
Excellent service
Great Service!!
On time and very friendly.
Anthony was our Perfect Service repair man and he was very efficient and checked all the boxes for us and gave us ideas to help our system be more efficient
The 2 prior visits were awful. The men who came were pushy trying to sell expensive makeovers to our vents, etc. Very aggressive in their sales approach, in spite of repeatedly telling them we couldn’t afford it. My husband has cancer and they had me in tears telling me that my units warranty was now null and void and other things. All in all, the whole of these visits bordered on elder abuse in my opinion, and caused me excessive worry over yet another thing thing we can’t afford. This last visit was pleasant, the young man was kind and not pushy at all like the 2 previous visits.
Thorough and polite
My wife and I were very impressed how professional polite/courteous Mr. Diaz performed his duties in our home. I am trusting that the management at Perfect Service will be made aware of this service we received. Mr. Diaz is a prime employee to be representing your company. My wife and I request that management recognize Mr. Diaz and thank him personally for us and we look forward to our next service experience.
Chris was here on time and hot right to work made sure all was good
Very polite man knew what he was doing. Did a good job.
Good service
He was a fine person. Great manners willing to help. Let me know everything he was doing. He was just a great person. He’s very good employee.