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Heating & AC Repair, Replacement and HVAC Contractor in Helena, AL

Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Helena, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!

Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Helena, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!

Recent Jobs and Reviews in Helena, AL

Rated 4.8 out of 5 stars based on 55 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, courtesy, and respectful demeanor demonstrated by the service technicians. A dominant theme throughout is the emphasis on clear communication, with reviewers frequently praising how well technicians explained procedures, identified problems, and outlined solutions in an understandable manner. Timeliness emerges as another strong positive trend, with many customers noting punctual arrivals, quick response times, and efficient service completion—some even highlighting same-day repairs and remarkably fast arrival times after initial contact. The honesty and transparency of the company receive repeated commendation, with customers valuing straightforward assessments and fair pricing. Many reviewers express strong loyalty and trust, indicating they would recommend the services to others or have already done so, with some noting years of positive experiences. The knowledgeable and skilled nature of the technicians is consistently highlighted, contributing to an atmosphere of confidence and reliability. Overall, the tone is enthusiastic and appreciative, with customers feeling well-cared-for and satisfied with both the technical quality of work and the interpersonal interactions throughout their service experiences.

Helena, AL at a glance

Perfect Service Heating & Air has completed 25 jobs in Helena, AL between August 2026 and September 2026.

The 26 customer reviews shown here average 5.0 out of 5.

The most recent job was on September 29, 2026.

Perfect Service Heating & Air has completed 54 jobs in Helena, AL in the last 12 months. The first job there was in December 2015.

Our Local Reviews by City

Job Locations and Reviews

Micah D.
Micah D. Checked in
Completed first service agreement visit for dual heating system under 12-month warranty coverage. Performed comprehensive inspection and maintenance on two 4-ton heating units, verifying proper operation and system performance per manufacturer specifications.
Helena, AL 35080
Terence B.
Terence B. Checked in
Completed Clean & Check maintenance on HVAC system. Assessed return air configuration and determined need to enlarge return for improved airflow. Evaluated equipment accessibility and documented required materials for upcoming modification work to optimize system performance.
Helena, AL 35080
Josh S.
Josh S. Checked in
Completed a premium annual diagnostic check on HVAC system. Performed comprehensive inspection of all major components including electrical connections, refrigerant levels, airflow measurements, and safety controls to ensure optimal system performance and identify any potential issues requiring attention.
Helena, AL 35080
Brady C.
Brady C. Checked in
Responded to report of outdoor air conditioning unit producing abnormally loud humming noise during fan startup before transitioning to normal operation. Inspected condenser unit, tested capacitor functionality, checked motor bearings and mounting hardware, and verified proper electrical connections. Monitored startup cycle to assess noise levels and determined unit operating within acceptable parameters with no immediate component failure detected.
Helena, AL 35080
Review
Clay did an excellent job of explaining the situation with my unit and how it could be solved. He also was able to work out a suitable price for the work.
Thomas - Helena, AL 35080
Clay B.
Clay B. Checked in
Completed comprehensive clean and check maintenance on two HVAC systems, including an 8-ton heat pump unit and a 12-ton package unit, both equipped with UV light air purification systems. Performed thorough inspection, cleaning, and testing of all components to ensure optimal system performance and efficiency. All equipment found to be operating within normal parameters following maintenance procedures.
Helena, AL 35080
Tim N.
Tim N. Checked in
Responded to a callback service request regarding a cooling unit. Upon arrival and inspection, determined that the equipment in question was not our company's installed unit and therefore not under our service responsibility. No service work was performed as the unit does not fall under our maintenance agreement.
Helena, AL 35080
Joey C.
Joey C. Checked in
Attempted to complete scheduled Protection Visit but received no answer at the property. Returned as scheduled but service was cancelled by customer before work could be performed.
Helena, AL 35080
Garrett S.
Garrett S. Checked in
Conducted turnover indoor air quality assessment following system installation or renovation. Verified proper operation of ventilation equipment, tested airflow rates, and confirmed IAQ parameters meet specifications. Documented system performance and provided recommendations for optimal air quality maintenance.
Helena, AL 35080
Review
Scheduling and service was great! I will definitely use again and recommend to others.
Jerry - Helena, AL 35080
Completed courtesy clean and check for referral customer. Performed comprehensive inspection of HVAC system located in attic space. Examined ductwork connections, electrical components, and insulation integrity. Documented significant wood rot and deterioration on structural beam near mechanical systems. Noted exposed fiberglass insulation and metallic ductwork with reflective insulation wrapping. Verified electrical connections and red wire routing to mounted control device. Assessed overall system accessibility and condition of attic infrastructure including joists and walking surfaces.
Completed courtesy clean and check for referral customer. Performed comprehensive inspection of HVAC system located in attic space. Examined ductwork connections, electrical components, and insulation integrity. Documented significant wood rot and deterioration on structural beam near mechanical systems. Noted exposed fiberglass insulation and metallic ductwork with reflective insulation wrapping. Verified electrical connections and red wire routing to mounted control device. Assessed overall system accessibility and condition of attic infrastructure including joists and walking surfaces.
David B.
David B. Checked in
Completed courtesy clean and check for referral customer. Performed comprehensive inspection of HVAC system located in attic space. Examined ductwork connections, electrical components, and insulation integrity. Documented significant wood rot and deterioration on structural beam near mechanical systems. Noted exposed fiberglass insulation and metallic ductwork with reflective insulation wrapping. Verified electrical connections and red wire routing to mounted control device. Assessed overall system accessibility and condition of attic infrastructure including joists and walking surfaces.
Helena, AL 35080
Micah D.
Micah D. Checked in
Performed Clean & Check maintenance on two HVAC units of unknown age. Completed standard preventive maintenance procedures including inspection of both systems, cleaning of components, and verification of proper operation. Both units assessed for current condition and performance parameters.
Helena, AL 35022
Jesse M.
Jesse M. Checked in
Completed turnover indoor air quality assessment and system verification. Evaluated HVAC system performance, air filtration components, and ventilation effectiveness to ensure proper operation and air quality standards. Documented baseline IAQ conditions and confirmed all equipment functioning within manufacturer specifications.
Helena, AL 35022
Sam O.
Sam O. Checked in
Responded to a warranty service call for a non-operational air conditioning system. Performed diagnostic assessment to identify the cause of the AC failure and completed necessary warranty-covered repairs to restore cooling functionality.
Helena, AL 35080
Allen C.
Allen C. Checked in
Performed equipment turnover inspection on approximately 10-year-old system. Conducted comprehensive operational assessment, verified all components functioning properly, and ensured unit ready for continued service.
Helena, AL 35080
Scott H.
Scott H. Checked in
Completed visual drive-by inspection of property exterior and HVAC equipment. Observed system condition and accessibility from street level, noting no immediate visible concerns requiring emergency service intervention.
Helena, AL 35080
Matt H.
Matt H. Checked in
Conducted comprehensive indoor air quality assessment and provided detailed estimate for recommended IAQ system improvements and equipment installation to enhance air filtration, ventilation, and overall environmental comfort within the facility.
Helena, AL 35080
Review
Great Service
Tracy - Helena, AL 35080
Clay B.
Clay B. Checked in
Responded to service call for noisy SASC unit. Inspected motor assembly and mounting hardware to identify source of vibration and noise. Tightened and secured motor mounting screws to eliminate vibration issue and restore normal operation.
Helena, AL 35080
Micah D.
Micah D. Checked in
Completed second service agreement inspection on heating system model 5H5A. Unit is not originally installed by our company and has documented history of previous operational issues. Performed standard maintenance protocol and system evaluation per service agreement terms.
Helena, AL 35080
Carter P.
Carter P. Checked in
I'm unable to generate a service report summary because no service details were provided. The service_details section contains only "Service Agreement Visit -" without any information about the work performed, equipment serviced, or issues addressed. Please provide the complete service visit details so I can create an appropriate technical summary of the work completed.
Helena, AL 35080
Eli S.
Eli S. Checked in
Replaced blower motor assembly due to failure. Completed motor replacement and verified proper operation of HVAC system. Unit tested and returned to normal functioning status.
Helena, AL 35080
Review
Jarrod Parrish - Helena, AL 35080
Response from Perfect Service Heating & Air:

Thank you for the 5-star rating, Jarrod Parrish! We appreciate your support.

Eli S.
Eli S. Checked in
Responded to service call for fan motor malfunction. Upon inspection, diagnosed failed capacitor causing motor failure. Replaced defective fan motor with compatible unit, installed new capacitor, and verified proper operation of system including airflow and electrical connections.
Helena, AL 35080
Scott H.
Scott H. Checked in
Completed drive-by inspection and marked property boundaries as requested. Visual assessment conducted from exterior vantage point to document current site conditions and verify specified markers were properly placed.
Helena, AL 35080
Skyler S.
Skyler S. Checked in
Responded to emergency water leak on upper level of property. Located source of leak, performed necessary repairs to stop water intrusion, and verified system integrity to prevent further damage.
Helena, AL 35080
Garrett S.
Garrett S. Checked in
Completed exterior drive-by inspection of property to assess overall condition and identify any visible concerns. Conducted visual evaluation of accessible exterior components and documented findings for further review.
Helena, AL 35080
D'Markes D.
D'Markes D. Checked in
Performed comprehensive clean and check maintenance service on HVAC system. Inspected all major components, cleaned condenser and evaporator coils, checked refrigerant levels, tested electrical connections, and verified proper system operation. System found to be functioning within normal parameters with no issues identified.
Helena, AL 35080
Tahleb O.
Tahleb O. Checked in
Responded to a no air conditioning call and performed a seasonal air conditioning service check. Inspected system components, verified refrigerant levels, tested electrical connections, cleaned condenser coils, and confirmed proper airflow and thermostat operation. System restored to normal cooling operation with all components functioning within manufacturer specifications.
Helena, AL 35080
Review
Jeffery provided outstanding service! Incredibly attentive and knowledgeable, he went above and beyond. Highly recommend!
Ashleigh - Helena, AL 35080
Review
Malari arrived on time and serviced both systems quickly, even doing preventive maintenance on one of the units. Very pleased with my decision to work with perfect servi e and to continue my service contract, money well spent.
Michael - Helena, AL 35080
Review
The best Service!
Donna - Helena, AL 35080
Review
Excellent service
Lee - Helena, AL 35080
Review
Diaz from Perfect Service Heating and Air did an excellent job servicing our system. He was professional, thorough, and explained everything clearly. Highly recommend!
Ken - Helena, AL 35080
Review
Mahari did an excellent job servicing our A/C unit. He was very professional.
Kimberly - Helena, AL 35080
Review
Excellent Service
Bryan - Helena, AL 35080
Review
Maharishi did an excellent job.
Charles - Helena, AL 35080
Review
Very friendly and professional! Would love for him to always do our service! Great person!
Michelle - Helena, AL 35080
Review
Sam was friendly and efficient in our six-month HVAC service. Recommend him and Perfect Service without reservation.
Nina - Helena, AL 35080
Review
Thank you for having such thorough checkups scheduled for your customers. Your rep. was very polite and courteous and did a great job. I always recommend Perfect Service for any heating and air problems.
Patricia - Helena, AL 35080
Review
Sam was polite and cordial. Answered all my questions.
Lee - Helena, AL 35080
Response from Perfect Service Heating & Air:

Thanks for sharing your rating with us and the community.

Review
The team is responsive, polite and knowledgeable
Barbara - Helena, AL 35022
Review
Great service
Thomas - Helena, AL 35080
Review
Timely and very knowledgeable. Respectful of property and explained it all in layman’s terms.
Harvey - Helena, AL 35080
Review
Great service! Awesome technician!
Terri - Helena, AL 35080
Review
The service was thorough and timely.
Thomas - Helena, AL 35080
Review
Great Service
SHANNON - Helena, AL 35022
Response from Perfect Service Heating & Air:

Thank you for trusting Perfect Service Heating & Air as your ac tune-up company

Review
Excellent work
THOMAS - Helena, AL 35080
Review
Dependable and dedicated
SHO - Helena, AL 35080
Review
As always the service techs are friendly and do a great job explaining what they did and found.
STEVEN - Helena, AL 35080
Review
Great Service
WILMA - Helena, AL 35080
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