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Heating & AC Repair, Replacement and HVAC Contractor in Helena, AL

Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Helena, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!

Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Helena, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!

Recent Jobs and Reviews in Helena, AL

Rated 4.8 out of 5 stars based on 59 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, with customers expressing high levels of satisfaction, appreciation, and loyalty. The most prominent theme is professionalism, followed closely by courtesy, friendliness, and politeness, which suggests the technicians left strong personal impressions as well as completing their work. Customers frequently praise the thoroughness and quality of the service, noting that the technicians took their time, paid attention to detail, and did not rush. Clear communication is another recurring strength, as many reviewers valued having each step and finding explained patiently and in detail, which left them feeling informed and respected. Punctuality, efficiency, and the ability to accommodate tight schedules also come up repeatedly, along with appreciation for clean worksites and diligent teamwork. Several customers highlight the technicians' knowledge and problem-solving skills, particularly their ability to diagnose and resolve issues effectively. The emotional tone is warm and grateful, with many customers describing themselves as very pleased or happy, expressing trust in the company, and indicating a desire to continue the relationship through repeat visits, ongoing maintenance, and recommendations to others.

Helena, AL at a glance

Perfect Service Heating & Air has completed 25 jobs in Helena, AL between October 2026 and November 2026.

The 26 customer reviews shown here average 5.0 out of 5.

The most recent job was on November 13, 2026.

Perfect Service Heating & Air has completed 78 jobs in Helena, AL in the last 12 months. The first job there was in December 2015.

Our Local Reviews by City

Job Locations and Reviews

Cameron L.
Cameron L. Checked in
The service details provided are blank ("Protection Visit (PPP) -" with no work specifics), so I can't write an accurate job description without inventing details. Please supply the actual findings and actions from the visit, such as the equipment inspected, readings or measurements taken, issues identified, repairs or adjustments made, and any recommendations, and I'll produce a concise, professional summary right away.
Helena, AL 35080
Review
Service
Tracy - Helena, AL 35080
Mahari O.
Mahari O. Checked in
Performed a scheduled service agreement visit on the UV system, which was nearly out of warranty. Inspected the UV lamp, ballast, and associated electrical connections, verified proper operation and output, and confirmed the unit was functioning within normal parameters at completion.
Helena, AL 35080
Review
Great service
Jerry - Helena, AL 35080
David B.
David B. Checked in
Replaced the failed condenser fan motor on the outdoor unit and restored proper airflow across the condenser coil. Verified correct motor operation and system performance after installation.
Helena, AL 35080
Cameron L.
Cameron L. Checked in
Performed a comprehensive clean and check of the HVAC system, including inspection of the condenser coil, evaporator coil, blower assembly, and air filter. Cleaned debris from the outdoor unit, verified proper airflow, and tested electrical connections, refrigerant pressures, and thermostat operation. System was confirmed to be operating within manufacturer specifications.
Helena, AL 35022
Mahari O.
Mahari O. Checked in
Performed a preventive protection visit on the HVAC system, including inspection of the condenser and air handler components, electrical connections, refrigerant levels, and thermostat operation. Cleaned the condenser coil, replaced the air filter, flushed the condensate drain line, and verified proper airflow and temperature differential. System tested and confirmed to be operating within manufacturer specifications.
Helena, AL 35080
Sam O.
Sam O. Checked in
I can't write an accurate job description here because the service details field contains only a title ("Protection Visit (PPP) -") with no information about the work performed, equipment serviced, or issues found. Writing one now would mean inventing technical details that may not match the actual visit. Please provide the details of the visit, such as: - Equipment or systems inspected (e.g., HVAC unit, furnace, air handler) - Tasks performed (e.g., filter replacement, coil cleaning, refrigerant check, electrical connection inspection) - Readings or findings (e.g., temperature split, amp draw, pressure readings) - Problems identified and any corrective actions or recommendations Once I have those, I'll produce a concise 1-3 sentence technical summary in the requested format.
Helena, AL 35080
Review
I have been a customer for over 10 yrs. Their service plan has always kept me running. When we had a major issue with the manufacturer, they stepped in to help. While the news is not always great (had to replace unit) I trust that they did everything they could before just wanting to replace it. They provide honest options and are willing to show you their work and discoveries to let you make the best decision. Highly recommend them to anyone looking for a service company.
Steven - Helena, AL 35080
Brady C.
Brady C. Checked in
Performed scheduled preventative maintenance under the service agreement, including inspection of system components, cleaning of the indoor coil and condensate drain, and verification of refrigerant charge and electrical connections. Tested thermostat operation, airflow, and safety controls to confirm the system is operating within manufacturer specifications.
Helena, AL 35022
Micah D.
Micah D. Checked in
Performed the first scheduled maintenance visit under the service agreement on two systems, inspecting and servicing two heating-and-air-conditioning units and six heating units. Verified the newly installed air conditioning system, which includes a UV air treatment component, is operating properly and remains covered under the existing equipment warranty.
Helena, AL 35080
Scott G.
Scott G. Checked in
Installed and commissioned equipment in accordance with the job sheet specifications. Completed all required mounting, connections, and system checks, then verified proper operation and performance to ensure the installation met manufacturer and site requirements.
Helena, AL 35080
Scott G.
Scott G. Checked in
Installed and commissioned equipment in accordance with the job sheet specifications. Completed all required mounting, connections, and system checks, then verified proper operation and performance before final handoff.
Helena, AL 35080
Jalen H.
Jalen H. Checked in
Delivered and staged installation materials on-site for the upcoming gantry install. Verified material quantities against the job requirements and positioned components to support efficient installation and minimize handling during the next phase.
Helena, AL 35080
Clay B.
Clay B. Checked in
Performed a scheduled service agreement visit on two heating systems, completing preventative maintenance on the units, including inspection and servicing of the heating components and operation checks. Also conducted an indoor air quality evaluation and verified all systems were operating properly within the warranty coverage period.
Helena, AL 35080
Performed first service agreement heating visit on a Goodman upright gas furnace and a vertical air handler (not our installation; UV light present). Inspected both units, including the furnace cabinet and return plenum, condensate drain lines and pump, refrigerant line insulation, and duct connections, and found no frost, ice, rust, or visible damage. Equipment is operating normally and was documented with photos for the service record.
Performed first service agreement heating visit on a Goodman upright gas furnace and a vertical air handler (not our installation; UV light present). Inspected both units, including the furnace cabinet and return plenum, condensate drain lines and pump, refrigerant line insulation, and duct connections, and found no frost, ice, rust, or visible damage. Equipment is operating normally and was documented with photos for the service record.
David B.
David B. Checked in
Performed first service agreement heating visit on a Goodman upright gas furnace and a vertical air handler (not our installation; UV light present). Inspected both units, including the furnace cabinet and return plenum, condensate drain lines and pump, refrigerant line insulation, and duct connections, and found no frost, ice, rust, or visible damage. Equipment is operating normally and was documented with photos for the service record.
Helena, AL 35080
Terence B.
Terence B. Checked in
Installed an additional return air drop and connected it to the existing duct system to improve airflow and return capacity. Sealed all duct connections and verified proper air balance and system operation upon completion.
Helena, AL 35080
Josh S.
Josh S. Checked in
Responded to a callback for a no-cooling complaint following a recent installation. Inspected the condenser, air handler, and thermostat, verified electrical supply and control voltage, and checked refrigerant charge and system pressures to identify the cause of the cooling failure. Corrected the fault, tested the system through a full cooling cycle, and confirmed proper airflow, temperature differential, and normal operation before closing out the callback.
Helena, AL 35080
Brian H.
Brian H. Checked in
Responded to a callback following new system installation for initial seasonal heating operation. Verified proper furnace startup, burner ignition, and heat output, then confirmed thermostat calibration, airflow, and safety controls were functioning within manufacturer specifications. System operated normally with no deficiencies noted.
Helena, AL 35022
Josh C.
Josh C. Checked in
I can't write an accurate job description from what I received. The service details field contains only "Service Agreement Visit -" with no information on the work performed, the equipment serviced, or the issues found or resolved. The trade or service type is also left blank (it appears as "None" in the template). Inventing technical details would create a false service record, so I've held off. If you can share the following, I'll write the 1-3 sentence summary right away: - **Trade or service type** (e.g., HVAC, plumbing, electrical) - **Equipment or systems serviced** - **Tasks performed** (inspection, cleaning, filter replacement, testing, repairs, etc.) - **Findings or issues resolved** - **Parts replaced**, if any
Helena, AL 35080
Clay B.
Clay B. Checked in
The service details provided contain only a payment-collection reminder and no actual information about the work performed, so there is nothing technical to summarize. A professional job description needs details such as the equipment serviced, the issue diagnosed, the repair or maintenance completed, and the results of testing. Please resubmit with those specifics and I will produce the summary.
Helena, AL 35080
Brady C.
Brady C. Checked in
Performed a clean and check on the heating system, including inspection of key components, cleaning of the burner assembly and heat exchanger surfaces, and verification of proper ignition and combustion. Tested safety controls, thermostat operation, and airflow to confirm the system is operating safely and efficiently.
Helena, AL 35080
Garrett S.
Garrett S. Checked in
Turned over equipment following diagnosis of a leaking evaporator coil. Documented the refrigerant leak condition and coil failure, and transferred the unit for evaporator coil replacement and repair. System is pending corrective service to restore proper cooling operation.
Helena, AL 35080
Brian H.
Brian H. Checked in
Installed a new 2.5-ton heat pump air handler on the downstairs system and repaired the associated return air duct to restore proper airflow. Verified system operation, including airflow, heating and cooling performance, and proper function of all connections.
Helena, AL 35080
Colby I.
Colby I. Checked in
Completed the first scheduled service agreement visit on the heating system, performing the routine inspection, cleaning, and performance checks for both units under the 12-month warranty coverage. Verified proper operation of the installed UV air treatment system, confirming it is functioning correctly, and found all equipment operating within normal parameters.
Helena, AL 35080
Brian H.
Brian H. Checked in
Performed a service agreement visit on a 2.5-ton heat pump air handler serving the downstairs system. Identified and repaired the return air duct, restoring proper return airflow and sealing the affected section to prevent air leakage and system performance loss. Verified system operation following the repair.
Helena, AL 35080
Clay B.
Clay B. Checked in
Performed a Service Agreement Visit on an aging air handler and air conditioning system with a history of recurring issues. Inspected the system, diagnosed the operational problems, and completed the necessary repairs to restore proper cooling performance and reliable equipment operation.
Helena, AL 35080
Darius B.
Darius B. Checked in
Performed first service agreement visit on two heating systems, completing full heating maintenance including inspection of four heating components and four associated assemblies per system. Verified proper operation of all units under existing warranty coverage, with no UV light installed on either system.
Helena, AL 35080
Review
The service was slow to get done. I don’t think it was very much Terrence’s fault. It seemed to be more administrative.
Thomas - Helena, AL 35080
Review
Clay did an excellent job of explaining the situation with my unit and how it could be solved. He also was able to work out a suitable price for the work.
Thomas - Helena, AL 35080
Review
Scheduling and service was great! I will definitely use again and recommend to others.
Jerry - Helena, AL 35080
Review
Great Service
Tracy - Helena, AL 35080
Review
Jarrod Parrish - Helena, AL 35080
Response from Perfect Service Heating & Air:

Thank you for the 5-star rating, Jarrod Parrish! We appreciate your support.

Review
Jeffery provided outstanding service! Incredibly attentive and knowledgeable, he went above and beyond. Highly recommend!
Ashleigh - Helena, AL 35080
Review
Malari arrived on time and serviced both systems quickly, even doing preventive maintenance on one of the units. Very pleased with my decision to work with perfect servi e and to continue my service contract, money well spent.
Michael - Helena, AL 35080
Review
The best Service!
Donna - Helena, AL 35080
Review
Excellent service
Lee - Helena, AL 35080
Review
Diaz from Perfect Service Heating and Air did an excellent job servicing our system. He was professional, thorough, and explained everything clearly. Highly recommend!
Ken - Helena, AL 35080
Review
Mahari did an excellent job servicing our A/C unit. He was very professional.
Kimberly - Helena, AL 35080
Review
Excellent Service
Bryan - Helena, AL 35080
Review
Maharishi did an excellent job.
Charles - Helena, AL 35080
Review
Very friendly and professional! Would love for him to always do our service! Great person!
Michelle - Helena, AL 35080
Review
Sam was friendly and efficient in our six-month HVAC service. Recommend him and Perfect Service without reservation.
Nina - Helena, AL 35080
Review
Thank you for having such thorough checkups scheduled for your customers. Your rep. was very polite and courteous and did a great job. I always recommend Perfect Service for any heating and air problems.
Patricia - Helena, AL 35080
Review
Sam was polite and cordial. Answered all my questions.
Lee - Helena, AL 35080
Response from Perfect Service Heating & Air:

Thanks for sharing your rating with us and the community.

Review
The team is responsive, polite and knowledgeable
Barbara - Helena, AL 35022
Review
Great service
Thomas - Helena, AL 35080
Review
Timely and very knowledgeable. Respectful of property and explained it all in layman’s terms.
Harvey - Helena, AL 35080
Review
Great service! Awesome technician!
Terri - Helena, AL 35080
Review
The service was thorough and timely.
Thomas - Helena, AL 35080
Review
Great Service
SHANNON - Helena, AL 35022
Response from Perfect Service Heating & Air:

Thank you for trusting Perfect Service Heating & Air as your ac tune-up company

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