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Cropwell, AL

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Heating & AC Repair, Replacement and HVAC Contractor in Cropwell AL

Perfect Service Heating & Air provides air conditioning, heating, and indoor air quality services to the residents of Cropwell, AL and the surrounding areas! In business since 2002, we are proud to offer professional services from a local small business that will keep you and your family comfortable all year long!

Read our reviews below and find out why your neighbors consider us to be their top choice when it come to heating and air concerns in Cropwell, AL. Our expert AC repairs, installation service and tune-ups are backed by incredible warranties and performed by NATE certified technicians. Connect with Perfect Service today for perfect service every time!

Recent Jobs and Reviews in Cropwell, AL

Rated 4.9 out of 5 stars based on 14 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, courtesy, and respectful demeanor demonstrated by the service technicians. A dominant theme throughout is the emphasis on clear communication, with reviewers frequently praising how well technicians explained procedures, identified problems, and outlined solutions in an understandable manner. Timeliness emerges as another strong positive trend, with many customers noting punctual arrivals, quick response times, and efficient service completion—some even highlighting same-day repairs and remarkably fast arrival times after initial contact. The honesty and transparency of the company receive repeated commendation, with customers valuing straightforward assessments and fair pricing. Many reviewers express strong loyalty and trust, indicating they would recommend the services to others or have already done so, with some noting years of positive experiences. The knowledgeable and skilled nature of the technicians is consistently highlighted, contributing to an atmosphere of confidence and reliability. Overall, the tone is enthusiastic and appreciative, with customers feeling well-cared-for and satisfied with both the technical quality of work and the interpersonal interactions throughout their service experiences.

Cropwell, AL at a glance

Perfect Service Heating & Air has completed 25 jobs in Cropwell, AL between November 2025 and October 2026.

The 15 customer reviews shown here average 4.9 out of 5.

The most recent job was on October 21, 2026.

Perfect Service Heating & Air has completed 26 jobs in Cropwell, AL in the last 12 months. The first job there was in November 2015.

Our Local Reviews by City

Job Locations and Reviews

Review
Colby was very polite and friendly. He did a great job getting us ready for the cold winter.
Brenda Bell - Cropwell, AL 35054
Response from Perfect Service Heating & Air:

Thank you, Brenda! We're thrilled to hear that Colby provided the quality service that Perfect Service Heating & Air is known for. His politeness and friendliness are a reflection of our commitment to customer satisfaction. We're pleased that we could help get your home ready for the winter. Please don't hesitate to get in touch if you need our services in the future.

Colby I.
Colby I. Checked in
I can't write an accurate description yet because the service details came through empty. The field contains only "Service Agreement Visit -" with nothing after it, and the trade or role ("None") was never filled in. Please send the actual visit details, such as: - The type of system serviced (HVAC, plumbing, electrical, etc.) - Tasks performed (inspection, filter replacement, coil cleaning, refrigerant check, etc.) - Issues found and how they were resolved - Any parts replaced or recommendations made Once I have those, I'll write the concise, professional description in the format you specified.
Cropwell, AL 35054
Josh C.
Josh C. Checked in
Completed first service agreement visit for heating system maintenance. Performed comprehensive inspection and maintenance on 3-ton heat pump system with UV light component under warranty coverage. All equipment operating within normal parameters following routine service agreement procedures.
Cropwell, AL 35054
Scott H.
Scott H. Checked in
Cropwell, AL 35054
Micah D.
Micah D. Checked in
Responded to a callback for a no cooling complaint on an air conditioning system. Diagnosed and addressed the issue that prevented proper cooling operation. System was restored to normal cooling function and verified operational before departure.
Cropwell, AL 35054
Josh S.
Josh S. Checked in
Completed callback installation to address inadequate cooling in bedroom. Verified system operation, checked airflow and ductwork to affected room, and made necessary adjustments to ensure proper temperature distribution and comfort.
Cropwell, AL 35054
Mahari O.
Mahari O. Checked in
Completed first seasonal heating system startup and inspection on two 5-ton heating units as part of service agreement maintenance visit. Both systems are under 12-month warranty and do not have UV light installations. Performed standard heating season preparation procedures, verified proper operation of all components, and confirmed units are ready for the upcoming heating season.
Cropwell, AL 35054
Micah D.
Micah D. Checked in
Completed regular service maintenance for new customer at existing address. System evaluated and found to be non-operational with no air conditioning functionality. Performed diagnostic assessment and standard maintenance procedures on HVAC equipment.
Cropwell, AL 35054
Mahari O.
Mahari O. Checked in
Completed second service agreement maintenance visit on heating system model 9H9A with 12-month coverage including UV light system. Performed comprehensive inspection, tested all heating components, verified proper operation of UV air purification unit, and ensured system meets manufacturer specifications for optimal winter performance.
Cropwell, AL 35054
Review
I could not ask for a better company and he was absolutely amazing and took care of us! He came late to help us driving over an hour away . We are so appreciative!
Cheryl - Cropwell, AL 35054
Brady C.
Brady C. Checked in
Responded to a no-cooling complaint on an air conditioning system. Performed diagnostic evaluation to identify the cause of system failure and completed necessary repairs to restore proper cooling operation.
Cropwell, AL 35054
Review
He was awesome and did amazing at explaining what he was doing and what he was looking for during his service and inspections
Chris - Cropwell, AL 35054
Anthony T.
Anthony T. Checked in
Completed first service agreement visit on 3-ton, 3-piece HVAC system with air handler under 12-year/12-year warranty and outdoor unit under 10-year/1-year warranty. Performed standard maintenance inspection, checked system operation, and verified all components functioning within manufacturer specifications.
Cropwell, AL 35054
Chris W.
Chris W. Checked in
Completed first Protection Plan visit on a 2-ton, 2-head heat pump system with 12-month warranty coverage and UV light installation. Performed comprehensive system inspection, verified proper operation of both indoor units, confirmed UV light functionality, and documented baseline performance metrics for the newly installed equipment under warranty protection.
Cropwell, AL 35054
Josh S.
Josh S. Checked in
Repaired flexible ductwork runs to restore proper airflow throughout the HVAC system. Identified and corrected issues with flex duct connections and routing that were restricting air distribution. System tested and verified to confirm adequate airflow and proper operation upon completion.
Cropwell, AL 35054
Joey C.
Joey C. Checked in
Responded to no airflow complaint in bedroom. Inspected ductwork and found sagging ducts restricting airflow. Secured and repositioned ductwork to restore proper air distribution to affected room.
Cropwell, AL 35054
Garrett S.
Garrett S. Checked in
Conducted comprehensive moisture control assessment for foyer area to identify sources of water intrusion and develop remediation strategy. Evaluated existing conditions including moisture levels, potential entry points, and structural concerns affecting the entry space. Provided detailed estimate outlining necessary repairs and moisture mitigation measures to restore proper environmental conditions and prevent future water damage.
Cropwell, AL 35054
Darius B.
Darius B. Checked in
I apologize, but I cannot generate a service report summary as no actual service details were provided. The service_details field contains only the text "Service Agreement Visit -" without any information about: - The type of service performed - Equipment or systems serviced - Problems identified or resolved - Actions taken - Parts replaced or repairs made To create an accurate service summary, I would need details such as the equipment type, specific maintenance tasks performed, any issues discovered, repairs completed, or system conditions observed during the visit. Please provide the complete service details so I can generate an appropriate technical summary.
Cropwell, AL 35054
Brady C.
Brady C. Checked in
Completed initial service agreement visit as scheduled. Performed standard system inspection and maintenance procedures. All equipment found to be operating within normal parameters.
Cropwell, AL 35054
Matt H.
Matt H. Checked in
Completed routine Service Agreement maintenance visit for air conditioning system. Performed comprehensive inspection, system diagnostics, and preventive maintenance procedures to ensure optimal performance and efficiency of the HVAC equipment.
Cropwell, AL 35054
Matt H.
Matt H. Checked in
Completed comprehensive Turn Over Indoor Air Quality inspection and assessment of HVAC system components. Evaluated air filtration systems, ductwork integrity, and ventilation performance to ensure optimal indoor air quality standards. Verified proper operation of all IAQ equipment and documented system conditions for client records.
Cropwell, AL 35054
Micah D.
Micah D. Checked in
Responded to no cooling complaint at external house for new customer. Performed diagnostic assessment under warranty trip charge to identify air conditioning system failure and determine necessary repairs.
Cropwell, AL 35054
Review
Great service, polite and professional.
Susan - Cropwell, AL 35054
Micah D.
Micah D. Checked in
Cropwell, AL 35054
Tim N.
Tim N. Checked in
Cropwell, AL 35054
Review
Anthony was the best
Laurie - Cropwell, AL 35054
Anthony T.
Anthony T. Checked in
Cropwell, AL 35054
Tahleb O.
Tahleb O. Checked in
Cropwell, AL 35054
Review
Good service
Charlie - Cropwell, AL 35054
Jesse M.
Jesse M. Checked in
Cropwell, AL 35054
Review
Awesome Employee
Jake - Cropwell, AL 35054
Michael B.
Michael B. Checked in
Cropwell, AL 35054
Review
Your service man did a great job. Very friendly and courteous.
Brenda - Cropwell, AL 35054
Review
Good Job, Good Personality
James - Cropwell, AL 35054
Review
Great service
Charlie - Cropwell, AL 35054
Review
Arrived early. Worked quickly and thoroughly.
Robert - Cropwell, AL 35054
Review
The technician was scheduled to arrive between 9-11. He arrived at 9:15 and got right to work. I have 2 heat pumps. He checked the refrigerant levels and cleaned both heat pumps, He did a thorough job of cleaning. Then he moved inside and did all the required checks, I was very pleased with the time he took making sure everything was good.
Rodney - Cropwell, AL 35054
Review
Arrived on time, did what he was there too do in a timely matter.
CASEY - Cropwell, AL 35054
Review
Very good service
EMORY - Cropwell, AL 35054
Review
not as mad
CLIFFORD - Cropwell, AL 35054
Response from Perfect Service Heating & Air:

We are glad we were able to address your concerns and make you a happier customer.

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