At Perfect Service, we always want to ensure our customers are safe, comfortable and taken care of. While this usually applies to home comfort-related instances, one of our technicians, Scott Hurst, took our philosophy to the next level while performing what was supposed to be a routine preventative maintenance tune-up. 

When one of our valued customers, Joan Payne, experienced a sudden medical emergency shortly after her scheduled service had begun, Scott jumped into action. He made sure she received the necessary care as soon as possible and tended to her in the interim while professionals were on the way.

Thankfully, Joan made a full recovery and was feeling better within a few hours. Following the event, she expressed sincere gratitude that Scott was by her side, stating, “It’s kind of scary that I would have been alone if he wasn’t there… He’s a hero.”

Read more from Joan and Scott’s story about the service call that changed them both and exemplified what it means to help our community in any way we can.

This year, we were so grateful to be able to give back to the community by teaming up with Three Hots and a Cot as well as Food For Our Journey to make our annual food drive a huge success. Enjoy a few pictures of us dropping off the collected donations!