Bobby brings 23 years of customer-facing experience to his role as Customer Service Liaison at Perfect Service Heating & Air. Though he describes his equipment expertise as data entry — the backbone of great customer records — his real specialty is people: overcoming objections, helping customers understand the value of service, and following up the next day to ensure 100% satisfaction. He moved to the South from Houston, Texas, trading humidity for good weather and a slower pace, and he now enjoys listening to music, reading, walking, and attending local outdoor festivals. Bobby’s mantra, and his advice to every homeowner: take care of your equipment and it will take care of you.
