Terrence has 14 years of experience in fast-paced, time-sensitive customer outreach and considers customer problems his true area of expertise. As a Telemarketer/AM, he keeps meticulous notes and invoices to make sure every interaction is documented, and nothing falls through the cracks. His message to homeowners is urgent and earnest: take your HVAC seriously before it’s too late. Originally from Bridgeport, Connecticut, Terrence came south because he wanted to be part of a family — and he found that at Perfect Service. When he’s not on the phones, he’s spending time with his family, gaming, and sampling different tequilas. He brings knowledge, understanding, and real-world experience to everything he does.
