Ethan is a Dispatcher with three years of industry experience whose primary expertise is in QuickBooks. Born and raised in Trussville, he works in the trades because he loves his desk job. His daily mission is to provide calls to the technicians and to make customers happy. For his “Gold Standard,” Ethan relies on the technician confirming the unit is running properly upon departure. He advises homeowners to trust that the team will do a good job to keep them satisfied. Bringing the personal value of keeping the technicians’ heads in the correct space to do well for the customer, Ethan spends his free time bodybuilding and flying planes.
